Neighbourhood officer / coordinator

Job Description

Neighbourhood Officer / Coordinator (Temporary 2 Months, Possible Extension)

Location: Greater Manchester Contract: Temporary (2 months, potential extension) Hours: 36 hours per week Pay: £19.34 per hour Benefits: 20 days annual leave (pro-rata) 8 bank holidays

About the Role

We are seeking a proactive and community-focused Neighbourhood Officer to manage a designated geographical area and deliver high-quality housing and tenancy services. Acting as the face of the organisation, you will support residents, maintain safe neighbourhoods, and ensure tenancies are well-managed.

This is an excellent opportunity for someone with strong communication skills, confidence in community engagement, and experience in housing, ASB, or neighbourhood management.

Key Responsibilities

• Carry out estate inspections, identify issues, and ensure neighbourhood standards are maintained.
• Manage anti-social behaviour (ASB) cases, working closely with residents, partner agencies, and enforcement teams.
• Support tenants with rent arrears, tenancy sustainment, and early intervention.
• Provide guidance and support to vulnerable residents, ensuring safeguarding concerns are escalated appropriately.
• Build strong relationships with local partners including police, local authorities, and community groups.
• Coordinate community engagement activities, local events, and resident involvement initiatives.
• Maintain accurate records, case notes, and reports in line with organisational policies.
• Respond to tenancy queries, complaints, and neighbourhood issues promptly and professionally.

About You

Wed love to hear from you if you have:

• Experience in housing management, neighbourhood services, ASB, or community safety.
• Strong communication and problem-solving skills.
• Confidence working independently across a patch-based role.
• A proactive, community?minded approach with the ability to build trust with residents.
• Knowledge of safeguarding, tenancy law, or ASB legislation (desirable but not essential).

What We Offer

• Competitive hourly rate of £19.34
• 36?hour working week
• 20 days annual leave (pro-rata) 8 bank holidays
• Opportunity for extension beyond the initial 2?month contract
• A meaningful role supporting safer, stronger communities

How to Apply

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