Description Job Description Position: Experienced Service Technician Who we are: Border Sheet Metal & Heating is a trusted provider of HVAC services in Hayden, ID. We pride ourselves on delivering top-notch service and innovative solutions to ensure our customers' comfort and satisfaction. We’re looking for a dedicated full-time Service Technician to join our team and help us continue to deliver exceptional HVAC services to Hayden and surrounding areas. Position: Experienced Service Technician Location: Hayden, ID Shift: Monday – Friday - 7:00am to 5:00pm (hours may vary) Compensation : $25-35/hr. (DOE) Position Type: Full-time (40 hours a week) Job Description: As an Experienced Service Technician, you will be responsible for diagnosing and repairing equipment in the residential and light commercial setting. This role requires strong technical expertise, excellent customer service skills, and a proactive approach to solving problems Requirements/Qualifications: Must have a minimum of 3 years of experience in the field as a Service Technician. Strong troubleshooting skills with a deep understanding of HVAC systems and controls Excellent communication and customer service skills NATE Certification preferred but not required Ability to work flexible hours and be On-Call as needed Must have a valid Driver’s License to operate company vehicles Clean Professional Appearance Must be will to work in harsh conditions such as Hot/Cold temperatures, Tight spaces, attics and crawlspaces. Key Responsibilities: Diagnose, repair, and maintain residential HVAC systems, including furnaces, air conditioners, heat pumps, and ductless units. Provide accurate estimates and recommendations for repairs Ensure compliance with industry standards, safety protocols, and company policies Collaborate with the service manager to improve processes, enhance customer satisfaction, and grow the service department Maintain clear communication with customers regarding service issues and solutions What we offer: Benefits: 401(k) with 401(k) match – Up to 4% Life insurance Company truck Dental insurance Vision insurance Paid time off Health insurance If you're a skilled HVAC professional with leadership experience and a passion for delivering excellent service, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re the perfect fit for this role. We're excited to hear from you! Qualifications 5 years experience as an HVAC residential service technician. Must have a valid driver license and clean driving history. Able to pass a background and drug screening Competencies Ability to work independently in a timely manner, making sure job is done correctly the first time. Must have excellent organizational skills. Must have good oral and written communications skills. Observe all company procedures and safety rules. Work as part of our team to ensure customer satisfaction. Able to work in a fast-paced environment. Must have basic computer skills and be able to utilize mobile device throughout the work day.