KK47176
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ELIGIBLE APPLICANTS:
•(O) Eligible visa: Permanent residence, Spouse, Partner
•(X) NOT eligible: Student visa, requiring visa sponsorship, Working holiday, Graduate
WORK TYPE: hybrid working available
VISA SUPPORT: No
Benefits: Employee Assistance Program (health), Enhanced parental leave, Volunteering leave, Regular staff socials, Discounted travel for staff, family and friends, and so on
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TYPE: Permanent, full-time
WORKING HOURS: 9:00-17:30, 37.5 hours per week (*) Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate
SALARY: £26.4k - £28k depending on experience, plus uncapped commission, which is expected On Target Earnings (OTE) of £5,000 per annum in year one
START: May 2026 (TBC)
LOCATION: Bristol
Travel Consultant (Japan Specialist) Main Responsibilities:
•Consult with clients by telephone, on video call, via email and in person at their offices or travel industry events to identify their individual holiday requirements
•Create high-quality tailor-made itineraries for direct and trade clients based on their requirements
•Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry
•Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip
•Conduct quality check of travel documents to ensure high quality, accurate information is received by our clients
•Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving
•Undertake familiarisation visits and inspections in our destination countries where required, to boost your own knowledge and share insights gained with your peers and product team
•Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager
Travel Consultant (Japan Specialist) Ideal Candidate:
•Previous customer service and/or sales experience
•Experience of living and/or working in Japan
•A highly organised and productive approach
•Excellent communication skills
•A creative approach to problem-solving
•Resilience, tenacity, and critical thinking
•Experience of working in the travel industry
•Experience of travel to destinations such as Indochina, South Korea, Malaysia, Borneo and Thailand
•Business level fluency in English
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