Ipsum is seeking an IT Service Desk Analyst in Aldershot to provide first-line support for IT queries and incidents. The role involves delivering high-quality technical support, managing incidents and service requests, and maintaining IT standards. Candidates should be customer-focused and familiar with Microsoft technologies including Windows Server and Microsoft 365. ITIL Foundation certification is required, and strong communication skills are essential. The position offers full-time employment with various benefits including annual leave and a pension plan.
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