Are you highly organised, detail – oriented, and passionate about making a difference in healthcare?
Eden Valley Hospice and Jigsaw are looking for a Ward Clerk/Data Analyst to join our dedicated team. This unique role combines frontline administrative support with data analysis to help us deliver exceptional care and continuously improve our services.
About the Role
To provide a high standard of administrative and data management support to Eden Valley Hospice and Jigsaw, ensuring accurate patient records, efficient clinical administration, and robust data analysis to inform decision-making and improve service quality.
What You’ll Do
Act as the first point of contact for visitors, relatives, and healthcare professionals on our Adult Inpatient Unit.
* Provide essential administrative support to hospice services.
* Maintain accurate patient records and ensure compliance with GDPR and information governance standards.
* Manage and analyse data to produce high-quality reports aligned with key performance indicators.
* Support system administration, template design, and staff training on EMIS.
What We’re Looking For
* Strong organisational skills and the ability to manage multiple priorities.
* Excellent communication skills, both written and verbal.
* Proficiency in Microsoft Office and confidence with IT systems.
* Experience in healthcare administration and/or data analytics is desirable.
* A commitment to confidentiality and working with sensitivity in emotionally challenging environments.
Why Join us?
Be part of a compassionate organisation that puts patients and families at the heart of everything we do.
* Work in a varied role that blends clinical administration with data-driven decision-making.
* Gain experience with healthcare/data presentation systems like EMIS Web and Power BI.
* Contribute to meaningful work that supports quality, safety, and governance in patient care.
What We Offer
* A supportive and friendly team environment.
* Opportunities for training and professional development.
* The chance to make a real impact on patient care and service quality.
* Life insurance for all staff working regular hours
* Company maternity and adoption schemes
* Access to an Employee Assistance Programme
* Health and wellbeing initiatives
* On-site catering facilities
* Free parking
* Discounted gym membership
* Access to high street and online discounts
Ready to Join Us?
Apply today and help us deliver outstanding care while driving improvements through data and innovation.
Please note this role is subject to a Disclosure and Barring Service (DBS) check.
Closing Date: 09.00am, Monday 5th January 2026
Interview date: Monday 12th January 2026
Hours: Full (37.5 hours) Monday to Friday
Location: Eden Valley Hospice and Jigsaw, Carlisle
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