We are currently working in partnership with a Housing Association based in Cheshire, who are recruiting for an Income Officer on a Six-Month Fixed Term Contract. The position is due to start as soon as possible dependent on notice. The salary for the post is £32,326.13 per annum.
The ideal candidate will have previous experience within Income Management, including handling all levels of rent arrears.
Duties will include (but are not limited to):
1. Dealing with all levels of arrears
2. Setting up re-payment plans for those in arrears
3. Assessing rent accounts and offering advice to those at risk of falling into arrears
4. Offering welfare and benefits advice
5. Provide a full arrears recovery service for all stages of debts from current and former tenants, garage sites and sundry debts
6. Preparing all documents relating to legal proceedings applying to the appropriate Court for money judgements, possession and warrant hearings
7. Providing representation in Court by presenting evidence for the recovery of arrears
8. Attending evictions when required
9. Understanding domestic budgeting, the welfare reform act and benefit regulations
10. Assisting in the review and implementation of policies relating to current and former rent arrears
11. Using a range of methods including home visit, telephone and letters to get in touch with tenants
Experience required:
12. Experience required in Social Housing
13. Experience working with customers within housing
Rewards and benefits:
14. 2 days working from home (with flexibility around the needs of the business)
Working hours:
15. 37 hours a week
16. Monday to Friday, 9am to 5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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