About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
We are seeking a dynamic and skilled professional to join our L3 Production Support team in London. This role is integral to our front-office operations, requiring a proactive, hands-on individual who can operate in a fast-paced and challenging environment.
Key Responsibilities:
* Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.
* Debug and troubleshoot technical reported system/ user issues efficiently, minimizing impact on business operations.
* Analyze incidents, identify root causes, and implement preventive measures.
* Engage in frequent problem management, ensuring long-term stability of systems.
* Communicate effectively with senior stakeholders, including Managing Directors, to provide timely updates and resolutions.
* Be ready to transform support, drive effort reduction, strategic fixes, build knowledge repository, shift left and more
Required Skills and Qualifications:
* Proficiency in at least one object-oriented programming language (e.g., Java, Python).
* Strong debugging and troubleshooting skills, with the ability to solve complex technical issues.
* Excellent communication skills to collaborate with stakeholders at all levels.
* Experience in a dynamic, high-pressure work environment.
* Prior experience supporting front-office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role.
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
An employer pension scheme
25 days holiday + Statutory bank holidays, with the option to carry forward or 'cash-in' 5 days each year
Access to YuLife wellness platform, subscription to Meditopia App, premium subscription to Fiit, life coaching & emotional wellbeing sessions, 24 / 7 virtual GP Access, Employee Assistance Programme
Life Insurance & Income protection
Enhanced Maternity Pay & Paternity Pay
Cycle to work scheme.
Travel loan scheme
A Tech Scheme which lets you choose from over 5000 tech products at up to a 12% discount.
Support in obtaining relevant certifications.