Description
Key Accountabilities
1. Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service
2. Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty
3. Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely
4. Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
5. Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management
6. Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store
Key Requirements
7. Proven experience in a Supervisor or Senior role within Luxury Fashion
8. Excellent commercial awareness and ability to build and maintain a client book
9. Passion for fashion and knowledge of luxury fashion products and trends
10. High flexibility, strong communication skills and ability to adapt to different customers
11. Team-player mentality, ability to work in a fast moving and dynamic environment
12. Fluent in English and preferably a second language
Gucci is made of people who are diverse, talented, and unique. You're invited to come and show us the Dream-maker that you are.
Job Type
Regular
Start Date
2025-06-23
Schedule
Full time
Organization
Gucci Ltd.