Job Title
Optical Manager
Location
Leicester
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Days
Hours per Week
24
Salary
Competitive salary plus benefits
Category
Optical, Retail Healthcare
Closing Date
29 May 2025
Role Overview
Our Optical Managers are essential to our success, ensuring the team has everything needed to deliver high-quality service and clinical care. We focus on a fixed price approach for glasses, with no up-selling or top-up costs, supporting customer affordability and satisfaction. You'll be supported by our Home Office teams and Area Managers, receiving regular updates and feedback.
Responsibilities
1. Oversee and manage the entire optical operation.
2. Manage a team of Optometrists and Optical assistants.
3. Ensure compliance with processes and procedures.
4. Review sales forecasts and department targets.
5. Handle customer queries and provide excellent service.
6. Manage clinic operations and shop floor processes.
7. Coach and develop team members, fostering a high-performance environment.
Qualifications and Skills
1. Fully qualified dispensing optician registered with the GOC.
2. On track to meet CPD points requirement.
3. Confident coach and team leader.
4. Excellent customer and patient care skills.
5. Driven and ambitious to meet department targets.
6. Proven leadership in a fast-paced optics environment.
7. Organised with effective time management skills.
Application Process
Apply today by completing an online application.
The Rewards
Our benefits include:
* Discretionary company bonus
* Company pension up to 7% matched
* 15% colleague discount, free parking, and additional rewards
* Professional indemnity insurance
* GOC fees paid
* CET training package
* Flexible working patterns in accordance with 7 days opening
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