Company Overview:
A well-established and growing freight forwarding company based in Crawley is seeking a reliable and detail-oriented Office Administrator to join their team. The company provides tailored logistics solutions to clients across the UK and internationally, with a strong focus on customer service and operational efficiency.
Role Summary:
The Office Administrator will play a key role in supporting the day-to-day administrative functions of the business. This position is ideal for someone with strong organisational skills and a proactive approach, particularly with experience in logistics or freight forwarding environments.
Key Responsibilities:
Provide comprehensive administrative support to the operations and logistics teams
Prepare and manage shipping and customs documentation, including bills of lading and invoices
Communicate effectively with clients, suppliers, and carriers via phone and email
Maintain accurate records and filing systems, both digital and physical
Monitor and replenish office supplies and equipment as needed
Assist with data entry and updates to internal systems and databases
Support the coordination and tracking of shipments and deliveries
Handle incoming calls and general office correspondence
Ensure compliance with internal procedures and industry regula...