Internal Applicants
INTERNAL APPLICANTS MUST APPLY VIA MYSELF
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
*Fusion Assets, NLP LLP
Job Details
NLC5 - £25,847 - 27,301
About the Role
We are looking for enthusiastic and customer-focused individuals to join the Workforce Resourcing Team who will support developing a workforce for the future.
Reporting to the Senior Recruitment Advisor, you will work within the Workforce Resourcing Team to provide a high-quality recruitment service to managers, staff, and members of the public. Your duties will include dealing with a wide range of enquiries via telephone and email, and data retrieval/input to online systems such as Talentlink and iTrent.
You will respond to recruitment enquiries, apply procedures to resolve problems, and ensure enquiries are dealt with promptly and appropriately, maintaining high levels of customer service.
Candidate Requirements
* Educated to National 5 or equivalent
* Moderate experience in a customer-focused environment
* Excellent interpersonal, communication, and team working skills
* Attention to detail and high accuracy
* Numerate and IT literate, with ability to learn Talentlink, iTrent, and Microsoft applications quickly
You should be self-motivated, diligent in customer service, and able to plan and prioritize your workload.
Working at North Lanarkshire Council
If you're considering a career with us, you'll enjoy benefits including 27 days annual leave, 6 public holidays, and various wellbeing and development programs. Learn more at Work Well NL and the LearnNL academy.
For more career information, visit the myjobscotland career hub.
We support flexible working and operate a Smarter Working Policy. See our Recruitment Charter for more details.
Additional Information
*Casual/sessional roles include a 12.1% hourly rate for leave and public holidays, paid only for hours worked.
We are a Disability Confident Leader, offering guaranteed interviews to eligible disabled applicants, and support service personnel, veterans, and their families through guaranteed interviews and the Armed Forces Community Covenant.
We are committed to #KeepingThePromise for care-experienced individuals, offering guaranteed interviews for those who meet the criteria.
The Plan for North Lanarkshire aims to make it a place to live, learn, work, invest, and visit. We promote Fair Work principles that foster effective voice, fulfilment, opportunity, respect, and security.
Alternative application formats can be requested by calling 01698 403151. Easy Read documents explaining the process are available at Easy Read - My NL.
***PLEASE NOTE: WE DO NOT ACCEPT CVs IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED, YOU MUST SUBMIT A COMPLETED APPLICATION FORM. CV SUBMISSIONS WILL BE DISREGARDED.***
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