Job Overview
Domestic Services Manager
Healthy outcomes start with positive patient experiences. 40 Hours per week. £40,000 per annum plus Sodexo Benefits. Parking permit for discounted parking on site. Location: Ipswich Hospital. Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: IP4 6PD. Please take the time to read the attached job description.
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What You’ll Do
The post holder will be responsible for our Domestic Service at Ipswich Hospital.
* Lead in creating a safe, clean, and welcoming environment that directly impacts the health and well-being of patients, staff, and visitors.
* Contribute to preventing the spread of infection and maintain a high standard of care.
Performance Indicators
* Relationship Management – Build and maintain win‑win business partner relationships internally and with clients.
* Resilience – Sustain momentum when faced with challenges; balance competing demands and adapt to changing priorities.
* Impact and Influence – Communicate effectively and inspire people at all levels; gain commitment to drive engagement and performance.
* Analysis and Decision Making – Be incisive in focusing on business goals; identify causes and solutions.
* Planning and Organisation – Deliver on time, within budget, and to high quality, even under adverse conditions.
* Continuous Improvement – Seek to improve outputs for the benefit of the business; benchmark against best practice.
* Identify opportunities to develop the portfolio of services within agreed Health and Care parameters.
What You’ll Bring
* Experience in operational or facilities management, ideally within cleaning/domestic services or a similar environment.
* Strong analytical skills with experience in workforce planning, rota design, or labour modelling.
* Confident using Excel and workforce planning tools; experience with e‑rostering systems is a plus.
* Excellent communication and stakeholder engagement skills.
* Ability to work independently and manage multiple priorities in a fast-paced environment.
* BICSc CPSS, NVQ
* Health & Safety management experience
* Business management
* Minimum 5 years' experience in a healthcare cleaning team.
* Minimum 2 years management experience of a diverse workforce in service environment.
What We Offer
Working at Sodexo isn’t just a job – it’s a chance to make a difference every day. You’ll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:
* Mental health and wellbeing resources
* Employee Assistance Programme (including financial/legal advice & personal support)
* Free health & wellbeing app with 24/7 virtual GP access
* Discounts on high street brands for you and your family
* Salary finance tools and financial wellbeing resources
* Retirement savings plan and life insurance
* Full training and protective uniform provided
* Opportunities to gain experience through learning and development
* Cycle to Work scheme & volunteering opportunities
* Flexible working and a dynamic team environment
* Competitive pay
About Sodexo and Inclusion
We may close this advert early if we receive a high number of applications – so don’t wait!
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. We are an inclusive employer and a forces friendly employer. We welcome and encourage applications from people with diverse experiences, backgrounds, and identities. We support Employee Networks and are a Disability Confident Leader employer. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
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