Overview
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a safe, comfortable and welcoming environment, then this is the job for you.
What you’ll do in this role
* Be the first point of contact when checking in late arrivals and walk-ins
* You’ll ensure a warm, friendly and genuine welcome
* The role is varied and, depending on your site, may include: cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day
* You’ll ensure guest and business safety and security is top priority at all times
* In the event of a fire, evacuating all guests and team from the business safely and quickly
* You’ll answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.
What we look for in our night porters
* Passionate about guest care
* A can-do attitude
* Professionalism under pressure
* Great eye for detail
* Enjoys and wants to be an active member of a team
* Excellent verbal communication
* An understanding of what excellent guest service looks like
What’s in it for me?
* Flexible shifts - to fit around the other important things in life.
* Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
* Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
* Never a dull moment - fun, laughs and lifelong friends!
* Team Socials – work hard, play hard!
* On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares. There's also a free employee helpline to support you with whatever life throws at you.
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