An established industry player is seeking a Roadside Assist Mechanic to join their dynamic team in London. This role offers an exciting opportunity to develop your skills while providing essential support to customers in need. You will be the face of the company, ensuring that each customer feels valued and understood. With a commitment to ongoing training and development, you will have the chance to grow your career within a supportive environment. Enjoy a competitive salary and a range of benefits, including a company van and flexible working hours. If you have a passion for helping others and a knack for problem-solving, this role is perfect for you.
Free breakdown cover
Up to 7% company pension contribution
Employee Assistance Programme
24/7 remote GP service
Full uniform and boots provided
Qualifications
* NVQ 2 in Vehicle Maintenance and Repair or equivalent qualifications.
* Full category B driving licence with 6 points or less.
Responsibilities
* Communicate effectively with customers to explain fixes.
* Utilize technical expertise to solve roadside issues.
* Work independently and as part of a team in all weather.
Skills
Customer communication
Technical problem-solving
Team collaboration
Education
NVQ 2 in Vehicle Maintenance and Repair
Roadside Assist Mechanic - London North West
Business Area
Reference
VRD01195
Contract Type
Full Time
Location
London
Closing Date
31-05-2025
Company Description/ Business Unit
Start your journey today; join the AA.
Join our Roadside Assistant Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.
Top performers can earn upwards of OTE £44,000!
*Eligibility for Location allowance is based on your home postcode
* Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
* Each year, choose your standby hours preferences to suit your lifestyle and work-life balance
* Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
* Free breakdown cover from day one
* 23 days holidays (increases with service) plus bank holidays
* Up to 7% company pension contribution
* A famous brand that our customers love with industry leading training
* Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
Your way with people really sets you apart and you understand not just what your customer wants, but how they feel - you’ll ask the right questions, explain your fix and ensure your customer can get on with their day. You’re ready for anything, you’ll be there for them, anytime, anywhere and in any weather.
What will I be doing?
You’ll be:
* A communicator: You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
* A dedicated learner: Whilst on your journey to becoming a fully-fledged patrol you will take every opportunity to soak up knowledge and learn from others. Whether that’s on the road or in a structured learning setting.
* A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
* A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day
What do I need?
You’ll need :
* NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
* It’s essential that you have a full category B driving licence, with 6 points or less. If you don’t also have category BE (towing) we’ll fund it for you.
* To be happy working shifts, which could include evenings, weekends and Bank Holidays
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
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