Warehouse Assistant with Reach & Counterbalance
Reports to: Head of Warehousing & Distribution
Based at: Viking House, in Northolt UB5 5QS
Hours: Mon-Sat or 08.00 – days per week)
Salary: £30,608.50 p.a.
Current Reach and Counterbalance licenses essential.
This is a physically demanding role which requires heaving lifting on a daily basis.
Ideally candidates will hold a driving license to provide delivery cover.
UK license held for at least 2 years.
Over 21 for insurance purposes
No more than 3 points.
Your role is to assist the Head of Warehousing & Distribution with the following tasks:
· Deliver excellent customer service that exceeds all customer's expectations
· Take in deliveries by way of handballing and Reach forklift, following the Company processes at all times.
· Pass all completed delivery notes onto the Customer Service team
· Arrange return of incorrectly delivered or damaged doors, complete a "Returns" note and inform supplier
· Prepare and check outgoing deliveries ready for the following day
· All racks to be labelled on base doors in luminous card with all racked doors to be coded on end
· Keep the Sold Pile and corresponding paperwork in order
· Keep warehouse, yard and damaged door area clean and tidy
· Solve all warehouse related 'problems' i.e. roller shutter, forklifts, lights etc.
· Ensure that all customers are dealt with efficiently, courteously and as promptly as possible
· Keep paperwork precise and clear so that tasks may be followed by colleagues
· Ensure all promises made to customers are realistic, achievable and are completed
· Ensure that all Company systems and procedures are followed at all times
· Keep a tidy, safe working environment following all Health and Safety procedures
· Prepare and assist with biannual stock checks adhering to Company procedure
· Assist with the training and development of future new recruits
· Report any Health and Safety issues to your Line Manager
· Take on any reasonable ad hoc duties to ensure the smooth running of The Company
Driving Duties (If Driving License held)
· Deliver goods to customers in a long wheelbase transit size vehicle .
· Complete daily vans checks and the associated paperwork
· Keep the van tidy and roadworthy
· Load van for the day's deliveries
Job Types: Full-time, Permanent
Pay: £30,608.50 per year
Benefits:
* Additional leave
* Company pension
* Cycle to work scheme
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
* Sick pay
* Store discount
Experience:
* Warehouse: 1 year (preferred)
Licence/Certification:
* UK Driving License held for at least 2 years (preferred)
* Counterbalance (required)
* Reach truck (required)
Work Location: In person