ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
Main duties of the job
As an Admin Assistant at a Barchester care home, you'll perform a variety of tasks to help deliver quality care. Responsibilities include answering phones, handling files, supporting managers, and engaging with residents and visitors. This role requires multi-tasking abilities, good computer skills, and a confident phone manner. A genuine interest in residents and their families is also crucial. You'll have the chance to develop your skills with targeted courses for building confidence in your responsibilities. The job offers competitive pay, free training, development opportunities, wellbeing support tools, retail discounts, and an employee referral bonus scheme. An 'Employee of the Month' rewards and a Workplace Pension scheme are also part of the benefits.
About us
Barchester Healthcare is a leading provider of care homes throughout the UK, committed to offering high-quality healthcare services. With an emphasis on creating vibrant and supportive environments, Barchester's care homes are designed to deliver exceptional care and support to residents. The organization prides itself on developing its staff with continuous training and offering a sector-leading remuneration package to ensure employees' hard work is rewarded. By focusing on both the residents' and employees' well-being, Barchester Healthcare strives to create dynamic communities where caring professionals can excel in their roles while making meaningful differences in residents' lives.
Job responsibilities
ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
Workplace Pension scheme, with Employer contributions from 3%
And so much more!
If you'd like to use your administration and people skills in an organization that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
* Ability to multi-task, good computer skills, confident telephone manner, genuine interest in residents and their families.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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