Used Car Sales Manager - Automotive
Permanent - Full Time
Location: Kings Lynn
Salary: Upwards OTE of £60,000 (uncapped)
Full Time - Weekend Availability
Why EMG/ Grainger Motor Group?
* Career Development
* Company Events and a nurturing and caring working environment
* Company Car
* Staff discount for friends and family
* We are Award Winning
GMG Award-Winning Excellence in 2024
* Certified Great Place to Work 2025 – Recognised for creating a supportive, inclusive, and rewarding workplace
About the Role
This is a fantastic chance to lead and inspire a dynamic sales team, driving success in a fast-paced, customer-focused environment. As Used Car Sales Manager, you will take full responsibility for achieving agreed sales targets for used vehicles while maintaining strict financial and operational standards.
Key Responsibilities:
* Foster trust, communicate effectively, and deliver an exceptional customer experience, ensuring that every customer's journey with EMG Motor Group is second to none.
* Resolve customer queries and complaints promptly and professionally.
* Support the sales team with daily operations, including customer engagement, managing the sales funnel, preparing vehicles, and closing deals.
* Guide the team to meet monthly KPIs, including unit sales, profit per vehicle, finance penetration, and additional product sales, ensuring sales and profit forecasts are consistently met.
* Oversee the accurate collection and management of customer and vehicle data to maximise the effectiveness of the customer database while adhering to FCA compliance standards.
* Complete all paperwork accurately and provide detailed sales reports as required.
* EMG Sales Managers work flexible schedules, to provide our customers with the highest levels of service.
To be successful in this role;
We're looking for a results-driven, motivated individual with a proven track record in sales leadership and a passion for the motor industry. Whether you are a seasoned sales manager, a sales controller, or a retail manager seeking a fresh challenge, this role offers excellent career growth and rewards.
What You'll Bring:
* Strong leadership and management skills, with the ability to inspire and motivate a team to achieve outstanding results.
* A positive attitude, a winning mentality, and a passion for delivering exceptional customer service.
* A successful history of meeting KPIs and driving departmental growth.
* Previous experience in the automotive or motor trade industry is preferred, though not essential, as full training will be provided.
We look forward to hearing from you.
Job Types: Full-time, Permanent
Pay: From £60,000.00 per year
Benefits:
* Company car
* Company events
* Employee discount
* On-site parking
Experience:
* Minimum Motor Trade Sales Management: 3 years (required)
Work Location: In person