Job Description
The Opportunity
As a Service Manager, you’ll oversee a small group of supported living dwellings supporting 15 adults with learning disabilities, autism, and complex needs. You’ll have the support of our dedicated Area Manager and Regional Director, while still having the freedom to lead with your own style—focusing on achieving the best outcomes for the people we support and for your staff teams. This role also offers the flexibility to work from home one day per week.
We’re looking for an experienced, passionate manager who:
* Leads with positivity, compassion, and confidence.
* Inspires their team to deliver outstanding, person-centred support.
* Drives quality, safety, and continuous improvement across all services.
Every day, you’ll make a difference — ensuring the people we support live with independence, dignity, and purpose in their own homes.
In this role, you will:
* Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
* You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
* Drive service improvements and quality standards
* Build strong relationships with your team, families, and communities
You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.
What You’ll Bring
* A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
* Strong experience in operational and people management
* A valid UK driver’s licence and willingness to travel locally
* A genuine passion for quality care — and the ability to lead by example
We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.
Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:Caring – Honest – One Team – Innovative – Courageous – Equal
You’ll get:
* Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
* Leadership development programmes & progression pathways
* A supportive, inclusive workplace culture
* Matched contribution company pension scheme
* Wellbeing resources and mental health support
* Reward and Recognition Schemes
* Discounts on shopping, tech, travel, and more through CHOICE Rewards
We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.
#LI-SV1