A leading housebuilder in England seeks a Senior Customer Experience Manager to enhance service delivery across the customer journey. This role involves driving improvements in customer satisfaction and managing escalations, while overseeing daily operations of the Customer Experience team. Ideal candidates will have a background in construction or residential development, a passion for exceptional service, and strong relationship-building skills. Competitive salary and benefits are offered, including a discretionary bonus and car allowance. #J-18808-Ljbffr