Sales Administrator £23,500 – £25,000 per annum Annual Bonus Location: Digbeth | Birmingham – Office-based Job Type: Full-Time, Permanent Hours: Monday to Thursday | 8am – 4.30pm Friday | 8am – 12.30pm We’re working on behalf of a well-established and growing business to recruit an experienced Sales Administrator. This is an excellent opportunity for someone with a strong administrative background in a fast-paced commercial environment to join a friendly and collaborative team. You’ll be a key support to the sales function, ensuring smooth coordination between internal departments and customers across both UK and international markets. What’s on Offer: Annual performance bonus Early Finish on a Friday Pension scheme Staff discount On-site parking Paid sick leave Key Responsibilities: Accurately process customer orders, quotes, and sample requests Manage and update customer records and CRM systems Handle incoming and outgoing phone calls relating to orders and general enquiries Liaise with customers to provide product information and resolve any queries Build and maintain positive relationships with both new and existing customers Support overseas and domestic sales operations Prepare and manage domestic and international post Provide administrative cover during team absences and contribute to the wider office support where required Report directly to the Sales Administration Manager Full product and system training provided What We’re Looking For: Proven background in sales administration or a similar administrative role (ideally minimum 2 years) Confident communicator with a polite and professional telephone manner Proactive, organised and able to prioritise workload effectively High attention to detail and accuracy Familiarity with Microsoft Office applications (Excel, Word, Outlook) and CRM software Quick to learn new product ranges and systems Strong reliability in terms of attendance and punctuality A team player with a flexible and positive approach GCSEs (or equivalent) including English and Maths Ref: EN882 Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5-7 working days of your application, you should assume that your application was unsuccessful.