#TEAMBULK ARE HIRING A SENIOR ACCOUNTS ASSISTANT
Bulk is on an incredible journey, with a mission to transform from a manufacturing-led retailer to a destination brand for active nutrition. We are revolutionizing the sports nutrition industry through innovative marketing campaigns that challenge perceptions – and we want you to be part of it!
We seek passionate risk-takers. We want individuals who enjoy challenging our thinking. We desire people who live and breathe digital and have a strong interest in the world of nutrition, health, fitness, and sports.
IN A NUTSHELL
Reporting to our Finance Operations Manager, you will step into the role of Senior Accounts Assistant (Accounts Receivable & Treasury) with immediate impact. This role involves more than just number-crunching – you will address complex issues, drive improvements, and help the Accounts Receivable & Treasury team achieve their OKRs.
You will handle various accounting processes, always keeping our customers at the forefront. If you're proactive, thrive in a fast-paced, high-growth e-commerce environment, and are eager to develop your skills while making a difference, this could be your next opportunity.
WHAT WILL YOU BE DOING?
AR Function
* Support with resource gaps and resolve complex queries to ensure smooth operations.
* Monitor and review Amazon Shortage claims, reporting to the Finance Operations Manager as needed.
* Train and support junior Accounts Assistants with processes and decision-making.
* Manage specific areas of the sales ledger, monitor payments, and escalate system issues when necessary. Investigate unexplained balances promptly.
* Process sales order refunds as requested by customer service, prioritizing customer satisfaction and adhering to company policies.
* Assist in monitoring internal controls, liaising with the Finance Operations Manager regarding any issues.
* Manage daily PSP bank reconciliations, investigate variances, and ensure timely resolution.
* Participate in testing new systems and processes.
* Report on Adyen acceptance rates and fraud scores, presenting findings quarterly.
* Oversee Wholesale Invoices and payment collections.
* Collaborate with the team to support operational OKRs and contribute to process improvements through testing and training.
Treasury
* Reconcile Prepayment cards, escalate policy breaches.
* Post staff expense claims, ensuring compliance and escalating issues.
* Support bank payment processes.
* Perform additional duties as required.
WHAT ARE WE LOOKING FOR?
* 2-3 years’ experience in a similar accounts role (experience in e-commerce or scale-up environments is a plus).
* Ambitious, driven, and proactive attitude.
* Ability to thrive in a fast-growing business and see change as an opportunity.
* Excellent organizational skills and attention to detail.
* Ability to manage deadlines without compromising accuracy.
* Confident working independently and as part of a team.
* Proficiency in Excel and solid knowledge of accounting systems.
* Strong communication skills – clear, concise, and personable.
WHAT ARE THE GAINS?
* Monthly Bulk Bank Benefits Allowance including subsidized Gym Membership
* A day off for your Birthday
* PerkBox Subscription
* 60% discount on all Bulk products
* Flexi Start
* Optional Additional Annual Leave
* Teammate Pension Scheme
* Life Assurance
* Medicash
* A day off for Volunteering (optional)
* Cycle to Work Scheme
* Enhanced Maternity & Paternity leave and workplace nursery scheme
* Bulk Pantry
* Happy Hour Drinks (Thursdays & Fridays)
* Summer Working Hours
LOCATION: Colchester
HYBRID: 3 days in-office, 2 days remote
OUR COMMITMENT
Bulk values diversity and inclusion, fostering a workplace where every voice is heard. We are committed to building a team that reflects our global customer base and supports development across all backgrounds. We welcome applicants regardless of age, disability, race, gender, religion, sexual orientation, or any other characteristic. Your unique perspective could be a game-changer for us.
PRIVACY
Bulk respects your privacy. Your application information will be used solely for recruitment purposes and handled lawfully. We will contact you regarding your application status via email, text, or phone.
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