Overview
Join to apply for the L'Oréal Luxe Multi-Brand Beauty Advisor Boots Trafford Centre (37.5 Hours) role at L'Oréal.
L’Oréal Luxe is part of the L’Oréal Group, the world’s leading beauty company, with a focus on delivering exceptional customer experiences and shaping the future of beauty.
Who We Are Looking For
* A Beauty Guru: You’re passionate about all things beauty and love sharing your expertise. You are a pro at giving personalized advice and helping customers find products that make them feel empowered.
* A Connection Creator: You’re natural at building authentic relationships and making people feel comfortable. You enjoy chatting with customers, learning about their style, and helping them create a beauty routine that expresses who they are.
* A Trendsetter: You’re active on social media and on top of the latest makeup and beauty trends. You know how to connect with people online and in person, building a community around skincare.
* A Go Getter: You’re driven, ambitious and enjoy a challenge. You’re excited to create innovative in-store experiences and achieve great results.
* A Brand Ambassador: You’re a true believer in the L\'Oréal Luxe mission and values and excited to represent our iconic brands.
What You Will Be Doing
Elevating Customer Experience
* Deliver the One Luxe Experience: Consistently execute the One Luxe service model to provide a premium, personalized experience for every customer.
* Product Expertise and Storytelling: Demonstrate products confidently, share the brands’ heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
* Brand Excellence: Act as a L’Oréal Luxe brand ambassador, delivering a luxurious customer experience through service and merchandising standards.
* Staying Trend-Forward: Maintain understanding of the latest makeup, skincare, and wellness trends to provide expert advice and recommendations.
Driving Retail Performance
* Achieving Sales Targets: Meet individual and counter sales goals as agreed with your line manager.
* Building Client Relationships: Build authentic relationships with customers in-store and through digital channels to foster loyalty and repeat business.
* Promoting Events and Activities: Inform customers about in-store events, promotions, and brand activations.
* Creating Engaging Experiences: Design and execute innovative events and activations that drive interest in L’Oréal Luxe brands.
* Brand Advocacy: Represent L’Oréal Luxe brands and share expertise on internal and external social media, following company guidelines.
Operational Excellence
* Teamwork and Training: Participate in team efforts and complete required training to maintain up-to-date product knowledge and brand expertise.
* Administrative Responsibilities: Complete daily/weekly tasks online and offline using designated platforms (Tamigo/One Retail).
* Maintaining Counter Standards: Uphold hygiene and housekeeping standards to keep a clean, organized counter environment.
Benefits and Rewards
* Competitive Compensation: Competitive salary and a rewarding commission scheme.
* Exclusive Product Perks: Access products from over 35 L'Oréal brands at staff shop.
* Generous Time Off: 30 days of holiday inclusive of bank holidays.
* Health and Wellness: Discounted dental insurance and resources for mental health and financial well-being.
* Referral Bonus Program: Earn bonuses by referring talented individuals to join the team.
* Sustainability Initiatives: Be part of a company committed to sustainability through L’Oréal for the Future initiatives.
Equal Opportunity
At L’Oréal, we are committed to being an inclusive employer and welcome differences in race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. We recruit, hire, train, promote and engage in employment practices that reflect our commitment to diversity and inclusion.
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