CUSTOMER SERVICE/QUOTES PROCESSOR – PRESTON – TEMP – £14.29P/H
A well-established employer within the home improvement sector is seeking a proactive and detail-focused Quotes & Order Processor to join their team. This is an excellent opportunity to join a supportive and growing business where you’ll play a key role in ensuring quotes and orders are processed accurately and efficiently.
You will be responsible for producing accurate quotes and preparing complete job files so orders can move smoothly through production and dispatch. You’ll work closely with both customers and internal teams to ensure every quotation is correct, timely and professionally handled.
Key Responsibilities
* Process incoming quote requests within the required timeframes
* Work from customer drawings, checking specifications and escalating discrepancies where necessary
* Assess customer information to identify missing or incorrect data
* Communicate with customers daily by phone and email, offering clear and professional support
* Manually create job files containing all required documentation
* Use internal email and telephone systems for communication
* Provide cover for colleagues within the department when needed
* Maintain a tidy and safe work area in line with health & safety standards
* Complete weekly checks on any machines under your responsibility
* Adhere to all company health & safety and workplace policies
* Be prepared to work overtime at short notice when required
About You
The ideal candidate will:
* Have previous experience in an office, administration, estimating or order-processing role (manufacturing/construction experience is advantageous)
* Be confident communicating with customers via phone and email
* Demonstrate excellent attention to detail when working from drawings and technical information
* Be organised, reliable and able to work to deadlines
* Be a team player, willing to support colleagues when needed
* Be proactive, flexible and open to taking on additional duties
What’s on Offer
* A friendly, supportive team environment
* Full training on all products and internal systems
* Opportunities for development and progression
Hours of work:
* Monday – Thursday 8.30-5pm
* Friday 7.30-4pm
For more information regarding the Financial Controller vacancy, please call Adele on (phone number removed) or forward your CV for consideration.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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