HR Generalist and Compliance Specialist ( UK Remote)
Location: Remote UK (preferable London)
Contract: 4–6 months (strong potential to extend)
Hours: Full-time; either 11am–7pm UK or 12pm–8pm UK
Compensation: £9,450 – £11,550 GBP per month
Job Overview
Our client is a thriving educational tech company that envisions a world where anyone, anywhere can transform their life by accessing the world’s best learning experience. Their mission and vision unite their team; above all, they share a common passion for ambitious goals. They are also a strong, fun-loving community that shares meals, music, volunteering, sports, and more!
The People team is focused on building high-performing global teams, enhancing the employee experience, and driving programs that foster community and development. Our client continues to scale globally, the People Operations team is seeking a HR Generalist and Compliance Specialist to support critical people programs across the UK, US, Canada, and LATAM (with bonus points for broader EMEA experience).
This role is employee-facing and requires someone who is both a strong HR Generalist and a **compliance-savvy advisor**. You will support benefits administration, leave of absence programs, compliance reviews, employee inquiries, and cross-functional partnership work—while ensuring a consistent, high-quality employee experience.
This is an excellent opportunity for someone who thrives in a fast-paced, global, mission-driven environment and is ready to roll up their sleeves.
Key Responsibilities
Benefits & Leaves (UK + Americas)
* Support administration of benefit programs across the UK and Americas (US, Canada, LATAM).
* Manage end-to-end open enrollment processes, including employee communication and system changes.
* Serve as the process owner for benefits and leave-of-absence programs.
* Administer LOA workflows, documentation, tracking, and partner escalations.
Employee Experience & Tier 2 Support
* Serve as the first point of contact for employee inquiries through ServiceNow (or similar ticketing systems).
* Respond to day-to-day questions with a high-touch, “here to help” approach.
* Ensure timely, accurate resolutions and positive employee interactions.
Compliance
* Ensure compliance with UK employment laws; working knowledge of US/Canada/LATAM compliance is beneficial.
* Conduct regular audits of documentation, employee files, benefits data, and HR operational processes.
* Identify compliance risks, assess gaps, propose solutions, and execute corrective actions.
* Bonus: Knowledge of compliance in Germany, France, and/or UAE.
Cross-Functional Partnership
* Collaborate closely with Legal, Payroll, People Business Partners, Benefits, Compensation, Talent Operations, and IT.
* Work with external partners—including brokers and vendors—to resolve issues and maintain program accuracy.
* Navigate and negotiate discussions with vendors, brokers, and business stakeholders.
People Programs & Process Enablement
* Contribute to the design and launch of global people programs that improve employee experience.
* Create, update, and maintain SOPs, process documentation, and internal workflows.
* Provide data insights by analyzing ticketing metrics and trends.
Immigration Support
* Serve as the global program manager and primary point of contact for immigration-related matters.
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Requirements
* 4-10 yrs of strong HR Generalist background with experience supporting onboarding, benefits, compliance, LOA, and employee lifecycle work.
* 4- 10 yrs of compliance expertise—must know how to assess risks, identify compliance gaps, and address issues proactively.
* Experience supporting UK with HR and compliance maters (required).
* Must have strong Employee-facing experience with strong service orientation,
* Must have experience to serve as the first point of contact for employee inquiries through ServiceNow (or similar ticketing systems).
* Experience collaborating with Legal, business teams, vendors, and brokers.
* Ability to navigate vendor/broker conversations confidently and professionally.
* Proven ability to build partnerships and work effectively in a remote, global environment.
* Hands-on experience using a ticketing system (ServiceNow preferred; similar tools acceptable).
* Experience working in a global environment (US, Canada, LATAM); UK experience is required.
* Excellent communication skills—clear, concise, employee-friendly.
* Strong problem-solving skills, with the ability to work independently and make sound decisions.
* Highly organized; able to manage multiple tasks, deadlines, and confidential matters.
* Strong analytical skills with the ability to identify trends and insights from ticketing data.
* Tech-savvy with Google Workspace, HRIS systems (Workday preferred), and fast learning of new tools.
Bonus Qualifications
* Experience with global benefits programs, especially for the Americas.
* Understanding of international compliance (Germany, France, UAE).