About the role
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
Reliable energy systems are fundamental to everyday life in Great Britain. They underpin homes, businesses, public services, and critical national infrastructure, and are essential to economic stability, public safety, and social wellbeing. As the energy system evolves through decarbonisation, increasing electrification, and greater interdependence across sectors, ensuring that it remains secure, reliable, and resilient is more important than ever.
Recent events, including the North Hyde substation fire and subsequent review, and the Iberian Peninsula blackout, have reinforced the importance of understanding and strengthening resilience across the whole energy system – not only today, but for the future.
The Resilience & Emergency Management (REM) directorate strengthens whole-energy-system resilience by being a catalyst for change – turning insight into coordinated, prioritised action that reduces risk and builds capability across the system. REM delivers this through analysis, assessments, reviews, emergency exercises, and plans that drive tangible improvements with our partners.
REM operates through a continuous improvement cycle that includes:
* Learning systematically about energy system risks and resilience
* Conducting prioritised assessments to generate insights and advice
* Translating insights into actions that drive tangible improvements
We are building our capability to maintain a strategic, system-wide view that integrates insights from NESO’s analysis and outputs and translates them into prioritised risks, workplans, and engagement strategies. This enables each of our technical teams to focus on developing deep expertise and driving change in a specialist area.
These specialised topics could focus on a combination of particular:
* Time horizons (short-, medium-, or long-term)
* Resilience capabilities (anticipation, resistance, response, or recovery)
* Energy system elements (electricity, gas, or cross-vector systems)
This role is to lead the team that drives REM’s strategic engagement with government, regulators, industry and other stakeholders on energy security and resilience.
The team is pivotal in establishing REM’s brand and reputation as a trusted technical authority on whole energy system resilience. This team is responsible for setting the agenda for how REM partners with others to deliver change, identifying opportunities for partnership, aligning shared priorities, building collective plans, and ensuring external input directly shapes REM’s work and outputs. It is also responsible for leading and coordinating internal communications across REM.
This role can be based from Wokingham, Warwick or Glasgow and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
Key accountabilities
Strategic Partnerships & External Engagement:
* Establish REM’s brand and reputation as a trusted technical authority on whole energy system resilience
* Develop and deliver REM’s strategic engagement plan for security and resilience
* Proactively identify where strategic partnership with government, regulators, energy industry or other stakeholders is needed and build corresponding partnership plans
* Act as the focal point for REM strategic partners and chair key working groups where appropriate
* Translate REM’s resilience insights and system priorities into joint action programmes with partners
* Maintain a portfolio view of stakeholder activity, identifying interdependencies and collaboration opportunities
* Oversee dynamic management of REM’s external relationships - ensuring consistency of message and clarity of ownership across REM
* Leading and coordinating input into briefings for REM and NESO leadership and scripts for external speaking events and media
* Build and maintain REM’s external influence by producing concise, credible engagement materials
* Oversee the quality and consistency of REM's published outputs, ensuring a consistent tone of voice, high editorial standards, and professional design, supported by copy editing and design expertise to establish our brand and maximise the impact of our outputs
Internal Communications, Delivery, Coordination & Team Leadership:
* Lead internal communications across REM, including regular team updates, town halls, newsletters, and content development, ensuring all communications across the directorate are clear, coordinated, and insightful
* Lead on integrating external feedback, escalations, and commissions into REM’s planning and delivery cycles
* Track partner commitments and REM’s follow-through, escalating risks and proposing solutions
* Manage and develop a team focused on proactive relationship-building and delivery of measurable outcomes
About you
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
* Proven ability in building and maintaining effective stakeholder relationships
* Strategic relationship and programme manager with a strong grasp of both current and future UK energy policy and resilience challenges
* Able to translate insight into joint workplans that drive tangible change with partners
* Confident decision-maker who spots opportunities and leads collaboration rather than waiting for direction
* Thinks strategically in identifying and building future partnerships
* Skilled at managing complex networks of senior stakeholders across government and industry
* Clear, persuasive communicator who builds trust and alignment on shared objectives
* Driven by turning engagement into measurable impact on system security and resilience
* Proven track record of building and or leading high-performing teams is desirable
About what you’ll get
A competitive salary between £73,000 – 80,000 – dependent on experience and capability.
As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
* Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
* A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
* Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.
About us
The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers.
Join us and empower your potential, energise our team, and be part of something bigger. Your energy, our future, together.
About the National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system. The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.
More information
This role closes on 19/03/2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. We\'re committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
#LI-SP1
#J-18808-Ljbffr