Overview
We are currently recruiting for a client who are a global leader in the design, manufacture, and installation of machinery in the FMCG industry. They are looking to bring in a talented Field Service Engineer to their team, offering a competitive salary and great benefits.
Role: Field Service Engineer
Location: Nationwide (primarily between Birmingham and Scunthorpe)
Salary: Up to GBP 45,000 basic (Up to GBP 70,000 OTE)
Benefits: Company car, great OTE opportunity, all necessary expenses paid, paid door to door
Role Purpose
To deliver high-quality service support, including installation, commissioning, and pre-delivery inspections, for bespoke machinery and selected third-party equipment, supporting both external customers and internal departments.
Key Responsibilities
* Install and commission all product lines.
* Diagnose and repair bespoke and OEM equipment.
* Provide technical training to customers and company personnel when required.
* Work closely with customers and internal teams to resolve technical issues.
* Maintain clear and effective communication with customers and all internal departments.
* Attend meetings as required.
* Complete service reports accurately and in a timely manner, following up where necessary.
* Work flexible hours, including reasonable overtime and weekends, to meet business needs.
* Support the department in achieving its financial and performance targets.
* Comply with current UK Service Policies.
* Provide out-of-hours technical support by telephone as agreed.
* Adhere to customer site rules and standards at all times.
* Maintain safe working practices, comply with Health and Safety legislation, and report any breaches.
* Undertake all duties appropriate to the role, within your skills and experience.
Skills and Experience Required
* Strong electro-mechanical fault-finding ability.
* IT literate with excellent administrative, organisational, and planning skills.
* Analytical and critical-thinking capabilities.
* A consistent ability to deliver high-quality work and outstanding customer service.
* A positive, proactive, and flexible attitude.
* Ability to work independently and as part of a team.
* Willingness to travel extensively and drive long distances.
How to Apply
Please apply online or contact for a confidential conversation.
Executive Network Group, encompassing Technical Network, Network HR, HSE Network and Procurement People, sourcing mid to senior level management for automotive, aerospace, engineering and manufacturing industrial sectors, with a portfolio of services including executive search, advertising, MRO for permanent and interim contract recruitment services.
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