Job title: Lettings Administrator Location: Braintree CM77 (2 days in the Office) Start Date: ASAP Contract Type: 12 weeks temporary + possible extension Weekly Hours: 35 hours per week Job Purpose We are currently recruiting for a Lettings Administrator to support a busy Allocations and Lettings team within a well-established housing provider. This role plays a vital part in managing mutual exchange and lettings administration processes, helping to ensure high-quality service delivery and compliance with key procedures and housing standards. This opportunity is ideal for a highly organised individual with strong communication and administration skills, particularly within a housing or public-sector setting. Key Responsibilities: Provide day-to-day administrative support to the Lettings and Allocations team, including processing mutual exchange applications. Liaise with tenants, housing officers, and partner organisations to ensure applications and documents are completed within target timescales. Conduct checks on tenants and properties, ensuring legal and health & safety compliance (e.g. gas and electrical certifications). Support the preparation of sign-up packs and tenancy documentation. Accurately input and maintain customer records in housing management systems and electronic filing systems. Promote mutual exchange opportunities and assist residents with transfers or moves. Coordinate with internal depa...