Job summary
Exciting Opportunity: Service Manager Public Health Band 7 - Integrated Women, Children & Sexual Health
Are you an experienced and driven manager ready to make a real impact? We're looking for a Service Manager to play a key role in the operational leadership of services within our Integrated Women, Children & Sexual Health Directorate.
Working closely with senior leaders, you'll help ensure the efficient delivery of high-quality care, support key performance targets, and manage budgets and contracts. You'll also lead and support a team of administrative staff, driving improvements in training, development, and performance.
This is a fantastic opportunity for someone with strong operational experience and a passion for service improvement. You'll have the autonomy to lead change, enhance patient experience, and support service redesign initiatives that make a real difference.
If you're ready to take on a challenging yet rewarding role in a dynamic and supportive environment, we'd love to hear from you.
Interview - Monday 16th of June 2025.
Main duties of the job
Main Duties and Responsibilities - Service Planning & Delivery
* Act on behalf of the Head of Nursing to manage and resolve day-to-day non-clinical issues within the service.
* Support the Head of Public Health Nursing and operational leads in developing business and service plans. Where appropriate, take the lead on specific projects or service improvements.
* Manage delegated budgets and work alongside the Head of Nursing and Matron to coordinate financial planning for the services.
* Monitor and analyse patient activity and service performance, ensuring compliance with national, regional, and local targets and standards.
* Oversee the development and regular updating of performance dashboards to track service delivery effectively.
* Ensure implementation of agreed action plans that address capacity and access issues, supporting achievement of key performance targets.
* Lead on data analysis for areas delegated by the General Manager to provide timely, accurate insights to the leadership team.
* Prepare reports on financial performance, contracts, and service delivery metrics as needed.
* Attend and actively participate in weekly performance meetings, supporting follow-up actions and service improvements.
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust wasformed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide servicesfora population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone isworkinghard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challengeyourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're lookingfor.
Details Date posted
29 May 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
£51,883 to £58,544 a year per annum incl of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
199-7153691-RB
Job locations
Croydon University Hospital
530 London Road
Croydon
CR7 7YE
Job description Job responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role
Job description Job responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role
Person Specification Education/ Qualifications Essential
* Educate to a minimum of degree level or above in relevant subject.
* Qualification in social work, nursing, occupational therapy, clinical psychology, physiotherapy or relevant subject and registration with a professional regulatory body
* Evidence of continued professional development
Desirable
* Management Qualification
Experience Essential
* Proven experience of leadership in health or social care services including operational management
* Experience of managing/supervising staff
* Experience of using a full range of IT systems and patient/client data systems (including excellent understanding of MS Office packages)
Desirable
* Experience of managing health and social care integrated services
Knowledge Essential
* Good working knowledge of wider health an d social care system and structures, policies, procedures and legislation relevant to services areas. Particularly the benefits and challenges of integrated multi -agency working.
* Demonstrate knowledge of the range of local health and care services including the voluntary and community sector
Desirable
* Understanding the barriers to integrating between health, social care and the voluntary sector.
Person Specification Education/ Qualifications Essential
* Educate to a minimum of degree level or above in relevant subject.
* Qualification in social work, nursing, occupational therapy, clinical psychology, physiotherapy or relevant subject and registration with a professional regulatory body
* Evidence of continued professional development
Desirable
* Management Qualification
Experience Essential
* Proven experience of leadership in health or social care services including operational management
* Experience of managing/supervising staff
* Experience of using a full range of IT systems and patient/client data systems (including excellent understanding of MS Office packages)
Desirable
* Experience of managing health and social care integrated services
Knowledge Essential
* Good working knowledge of wider health an d social care system and structures, policies, procedures and legislation relevant to services areas. Particularly the benefits and challenges of integrated multi -agency working.
* Demonstrate knowledge of the range of local health and care services including the voluntary and community sector
Desirable
* Understanding the barriers to integrating between health, social care and the voluntary sector.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
530 London Road
Croydon
CR7 7YE
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
Employer details Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
530 London Road
Croydon
CR7 7YE
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
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