Workplace co-ordinator - southampton

Workplace Co-ordinator - Southampton Workplace Co-ordinator Location: Southampton, SO14 7EJ Hours: Full-time, 40 hours per week (Monday - Friday) Salary: 30,000 - 32,500 per annum Sodexo rewards and benefits About the Role We have an exciting opportunity for a Workplace Co-ordinator to join our team at a high-profile corporate site in Southampton, SO14 7EJ. This role is ideal for a proactive and customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional workplace experiences. The Workplace Coordinator will support the delivery of facilities services, ensuring a smooth day-to-day operation while maintaining a high-quality customer experience. You will play a key role in creating a positive and consistent workplace journey for all users, working collaboratively with colleagues and stakeholders. Key Responsibilities Build and maintain effective relationships with stakeholders to support daily operations Coordinate service delivery across assigned areas, promoting teamwork and high standards Provide front-line customer support, resolving queries professionally and efficiently Support the Workplace Manager in monitoring service delivery against contract requirements Contribute ideas to enhance service quality and workplace experience Conduct floor checks, reporting and escalating issues as required Assist with cleaning audits and maintain overall service standards Ensure compliance with Health, Safety, Environmental, and GDPR requirements Support onboarding, training, and ongoing team development Coordinate daily team activities and assist with resource planning Act as a key point of contact for workplace and facilities-related queries Maintain accurate processes and documentation across service areas Collaborate with operational teams to resolve issues and improve service delivery Promote a positive safety culture and support a flexible, one-team approach Ideal Candidate Customer-focused with a collaborative approach to teamwork Strong communication skills with the ability to build relationships at all levels Highly organised with excellent attention to detail Able to work independently and take initiative Experience supporting service delivery against KPIs and SLAs Confident in handling customer queries and ensuring a seamless workplace experience Proactive in identifying improvements and enhancing service standards Committed to maintaining compliance and a strong safety culture Competencies Ability to manage multiple tasks and deadlines in a dynamic environment Strong interpersonal and communication skills Effective prioritisation and coordination abilities Reliable, trustworthy, and detail-oriented Self-motivated and adaptable with a positive, can-do attitude IT literate and confident using workplace systems Resilient, flexible, and collaborative This is a fantastic opportunity to join Sodexo at a prestigious corporate site, where you will playa key role in delivering an exceptional workplace experience and contributing to a high-performing team. Why Sodexo?: Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies