Import Customs Supervisor
Location: Northampton, NN4
Hours: Monday to Friday, 12:00–21:00
Salary - Competitive
Are you a natural leader who thrives in a fast-paced logistics or transport environment? Are you passionate about people and looking for a long-term career with genuine progression opportunities?
We’re working with a fantastic, well-established logistics business based in Northampton that puts its people at the heart of everything it does. Known for its positive culture and commitment to staff development, this company offers real career longevity for the right candidate.
They’re currently seeking an Import Customs Supervisor to lead a team within their customs department. You don’t need to come from a customs background — experience is desirable, but not essential. What matters most is your ability to manage and inspire a team, handle disciplinaries and appraisals confidently, and bring a hands-on, supportive leadership style.
This is a people-first leadership role. You’ll be given the autonomy to manage, develop, and guide your team, ensuring quality and performance while maintaining a positive, collaborative work environment.
Duties
Leading and developing a team of Customs Declarants
Managing people confidently and fairly — handling disciplinaries, appraisals, and day-to-day support
Ensuring customs processes are compliant and timeframes are met
Supporting continuous improvement and maintaining high standards of accuracy and service
Liaising with internal departments and international partnersThe Candidate
A proven track record in team leadership or supervisory roles
Experience within logistics, transport, or warehouse operations (essential)
Confident handling performance management, appraisals, and staff development
Customs experience is desirable but not essential — full training can be provided
Strong communication skills with the ability to adapt your approach
Calm under pressure and solution-focusedBenefits
Pension scheme
22 days’ holiday + bank holidays (rising to 27 days with service)
Life Assurance
Cycle to Work Scheme
Employee Assistance Programme & Discount Platform