What you will enjoy doing
As the first point of contact for visitors, customers, contractors and employees, you will play a key role in creating a welcoming and professional environment while providing comprehensive administrative support across the business.
This is a varied position combining reception, administration, facilities coordination and office support responsibilities. The successful candidate will be highly organised, proactive and capable of managing multiple priorities in a fast-paced manufacturing environment.
Key Responsibilities: Front Desk Administrator
1. Provide a professional and welcoming reception service, acting as the first point of contact for visitors, customers, contractors and general enquiries.
2. Manage the site switchboard, visitor arrivals, meeting room bookings, deliveries and daily contractor inductions.
3. Coordinate business travel arrangements, including flights, accommodation, taxis, conferences and external meetings.
4. Process incoming and outgoing post, arrange customer sample shipments and provide tracking information as required.
5. Respond to enquiries from external organisations and business partners, maintaining a high standard of customer service.
6. Coordinate catering requirements and ensure meeting rooms remain fully stocked, organised and presentation-ready.
7. Manage office, kitchen and PPE supplies, monitoring stock levels and placing orders as required.
8. Support site facilities, health, safety and fire compliance activities, helping to maintain a safe and professional working environment.
What makes you great
9. Previous experience in reception, administration or office coordination role.
10. Excellent communication and customer service skills.
11. Strong organisational skills with the ability to prioritise a varied workload.
12. A professional and confident manner when dealing with visitors and stakeholders.
13. Good IT skills, including Microsoft Office applications.
14. High levels of accuracy and attention to detail.
15. The ability to work independently and use initiative.
16. Experience within a manufacturing or industrial environment would be advantageous but is not essential.
What you can expect working with us
Permanent (Monday-Friday 7-4)
£30,000 - £34,000 Dependant on Experience
Benefits package; Generous pension contributions, Bonus, Life Assurance, Employee Christmas vouchers, PerkBox – High Street brand discounts, Long service awards, Subsidised onsite canteen.
At ALPLA, we stand for high-quality plastic packaging throughout the world. Around 22,000 colleagues produce quality packaging for foodstuffs, cosmetics and industrial cleaning brands for many blue-chip clients across 182 ALPLA sites in 45 countries.
Additional Information:
17. Life assurance from day one
18. Bonus scheme
19. Company Pension scheme
20. Subsidised canteen
21. Training and Development Support
22. Maternity and Paternity Pay Scheme
23. Christmas vouchers for you and your children
24. Long service awards
Our new perk box offering a wealth of benefits such as: -
25. Money off purchases such as food, drink, cinema, tickets, clothing, and homeware and so much more
26. A number of freebies across the perk box site, such as free coffees
27. Online access to free exercise and yoga classes with 24/7 access to qualified therapists