General Manager Hull East Yorkshire - 40k Salary plus Tronc Reports to : Area Operations Manager Salary : 40k Basic with Quarterly and Annum Bonus Holidays: 20 days plus bank holidays (must be available during trading peaks) Location: Hull (full UK driving license required) About Us Following our recent acquisition, we are in an exciting phase of rapid growth, with five new openings planned in the next six months. We are committed to building a passionate and dynamic senior management team. This is an excellent opportunity to contribute to a fast-paced, entrepreneurial environment where your input is valued and your career can flourish. Candidate Profile candidates who are dynamic, enthusiastic, and organized with a strong work ethic and entrepreneurial mindset. Ideal candidates will have: A proven track record in site management. Full knowledge of licensing, fire safety, and health & safety regulations. Strong communication skills with confidence in decision-making. Comprehensive industry knowledge. Financial acumen with a focus on driving results. Resilience, adaptability, and the ability to work independently or as part of a team. Key Responsibilities People Management Recruit, train, and develop a high-performing team in line with company standards. Maintain staff motivation and build a positive working environment. Implement ongoing training, appraisal, and succession planning programs. Monitor and address staff turnover proactively. Foster fair and equitable treatment of all staff, ensuring professional development opportunities. Ensure team conduct aligns with company values and foster open, effective communication through regular team meetings, debriefs, and planning sessions. Customer Service Deliver exceptional customer experiences by implementing and maintaining the highest standards of service. Uphold the company's brand values and enhance customer satisfaction at every touch point. Financial Management Ensure profit targets are met by effectively managing budgets, forecasting, and controlling business costs. Maximize income and margins while maintaining quality and brand standards. Business Development Develop, execute, and review strategies to grow revenue and ensure sustainable business operations. Establish a strong presence in the local community and develop key partnerships to support long-term growth. Analyze performance and identify areas for improvement to consistently exceed customer expectations. Leverage national and local marketing initiatives to drive performance while adhering to brand values. Apply today AMRT1_UKCT