40 hours per week5 Days out of 7£28-30,000 per annumSodexo rewards and benefitsJob IntroductionSodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.We are now seeking a Mess Managerto join our team at RAF Odiham RG29 1QTWhat you'll do:Maintain excellent client and customer relationships through regular communication and service reviews.Support continuous professional development and attend required training, meetings, and performance reviews.Act as Duty Manager, providing holiday and weekend cover when required.Ensure high standards across catering, retail, and service operations in line with KPIs and service agreements.Drive continuous improvement, promotional activity, and business growth opportunities.Monitor budgets, commercial performance, and contribute to achieving site objectives.Ensure compliance with health & safety, food safety, security, and operational procedures.Respond effectively to incidents, complaints, and operational issues, escalating where necessary.Work collaboratively with department managers to coordinate site-wide operations and service delivery.Promote employee engagement, maintain professional standards, and support a positive team culture.What you bring:EssentialExperience working in a management role within the Soft FM service industry.Strong leadership and people-management skills, including recruitment, training, performance management, and employee relations.Excellent verbal and written communication, interpersonal, and numerical skills.Good knowledge of health & safety and food safety regulations.Ability to make independent decisions and work proactively within a team environment.Competent in Microsoft Office, including Word, Excel, and Outlook.Strong attention to detail with a commitment to maintaining high standards.Ability to analyse problems, identify opportunities, and implement effective solutions.DesirableExperience working within a military environment.Previous experience managing in a similar operational role.Health & Safety qualification such as IOSH Managing Safely.Knowledge of Soft FM services including catering, hospitality, retail, and cleaning operations.Proven experience managing client relationships within a contract environment.Demonstrated success leading, managing, and developing teams.What we offer:Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering dayReady to be part of something greater? Apply today!Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications