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Client onboarding specialist

Chubb Bulleid
£30,000 - £45,000 a year
Posted: 27 September
Offer description

Job Overview

To take ownership of the client onboarding process across all new matters. This is a key compliance-focused role requiring a strong working knowledge of Anti-Money Laundering (AML), Client Due Diligence (CDD), and Know Your Client (KYC) requirements.

Duties

* Manage the end-to-end onboarding process for new and existing clients on all new matters.
* Working closely with lawyers and the Compliance Manager to ensure all regulatory obligations are met.
* Conduct and review CDD, KYC, and EIDV checks, ensuring requirements are fully satisfied before a matter proceeds.
* Provide clear advice to matter-handling lawyers on next steps and compliance actions arising from due diligence checks.
* Escalate issues to the Compliance Manager when appropriate (e.g., incomplete checks or high-risk findings).
* Open new matters on the case management system and maintain accurate, compliant records throughout.
* Manage the file closure process, liaising with lawyers and clients, and ensuring CDD/KYC information is retained appropriately in accordance with regulatory obligations.

SKILLS & EXPERIENCE:

* Demonstrable experience in a compliance, client onboarding, or AML-focused role within the legal, financial, or professional services sector.
* Strong knowledge of AML legislation, CDD, and KYC processes — this is not an entry-level role.
* Excellent attention to detail, organisation, and risk awareness.
* Confident communicator able to liaise effectively with both clients and colleagues.
* Systems training will be provided; however, subject-matter expertise in AML/CDD/KYC is essential.

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year

Benefits:

* Additional leave
* Bereavement leave
* Company events
* Company pension
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free flu jabs
* Health & wellbeing programme
* Life insurance
* Profit sharing
* Referral programme
* Sick pay
* Work from home

Work Location: Remote

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