Head of Property Claims Technical Strategy
Role Description
Are you passionate about driving strategic impact and delivering technical excellence? In this role, you’ll lead the implementation of key technical strategies for property claims, both personal and commercial lines, helping to optimise indemnity spend while providing valuable insights that support business growth and profitability.
This is a Hybrid role - multi site working is available, specific location for this role can be discussed at interview.
About You
* Lead the development and execution of indemnity and large loss strategies across the line of business.
* Define key metrics to enable effective target setting and performance monitoring.
* Deliver actionable insights from internal claims data and external market or legislative changes.
* Set estimating and handling philosophies for claims, ensuring alignment with technical standards and regulatory requirements.
* Manage reputational risk on high-profile, high-value claims.
* Collaborate with claims teams to deliver a compliant, high-performing technical claims service.
* Drive continuous improvement through best practice and innovation.
* Champion a digitally and data-led approach to future-fit technical strategies.
* Represent claims in internal forums and contribute to the senior leadership team.
* Ensure customer focus remains central while balancing indemnity spend.
* Provide expert input into product and policy development.
* Build strong relationships across commercial and personal lines stakeholders.
* Represent the business at external forums and meetings requiring claims expertise.
* Deputise for the Director of Technical Claims as needed.
* Lead the strategy for technical learning and development across claims handling teams.
* Sponsor claims quality programmes and act as a role model for technical claims staff.
* Attract, inspire, and develop high-calibre teams, providing growth opportunities that engage and challenge.
* Own the technical governance and competence of the claims supplier panel.
* Develop and prioritise technical initiatives that drive excellence.
* Ensure Allianz Claims maintains a strong presence and influence in the market.
* Provide technical input into market consultations.
* Ensure Group technical functional rule requirements are understood and adhered to, while contributing to strategies that enable best practice performance within the Group’s technical excellence frameworks.
Technical Skills & Experience:
* Extensive technical claims knowledge across a broad spectrum of claim types.
* Proven ability to develop and implement claims strategies with commercial impact.
* Strong market presence and ability to contribute meaningfully to industry discussions.
* Up-to-date with market developments and able to provide thought leadership.
* Strong leadership and communication skills, with the ability to influence and drive change.
* Full awareness of FCA/PRA regulatory requirements.
* Deep business and market understanding.
* Solid grasp of how claims performance affects reserving, pricing, and planning.
* Excellent stakeholder management and data insight capabilities.
* Proven leadership experience within a matrix structure.
* Strong customer service and relationship management skills.
* Confident in managing financial budgets.
* Collaborative working style with a track record of successful technical strategy delivery.
* Ability to balance indemnity control with customer, budgetary, and people measures.
Qualifications:
* Ideally educated to degree level.
* ACII or other relevant professional qualifications preferred.
We support the government scheme “Access to Work” please feel free to ask us about the access to work scheme.
What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
* Flexible buy/sell holiday options
* Hybrid working
* Annual performance related bonus
* Contributory pension scheme
* Development days
* A discount up to 50% on a range of insurance products including car, home and pet
* Retail discounts
* Volunteering days
Our Ways of Working
Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
Hr-recruitment@allianz.co.uk
For any inquiries or to submit your application, please contact: Georgie Hill
We reserve the right to close the advert early if we reach enough applications.
Join us - Let’s Care for Tomorrow.
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