Responsibilities
* Maintain Communal Areas: Ensure that stairwells, walkways, laundry areas, and communal rooms are cleaned, kept tidy, and well-maintained.
* Grounds Maintenance: Keep communal garden areas neat and well-kept using appropriate tools and equipment.
* Area Upkeep: Regularly clean and disinfect bin areas to maintain hygiene standards.
* Minor Maintenance: Perform minor repairs in communal areas and report any issues requiring specialist attention.
* Customer Interaction: Act as the first point of contact for customers, addressing their concerns and directing them to the appropriate teams.
Job Details
This role is being offered on a full time, permanent basis working 37 hours per week from Monday to Friday, 8am - 4pm. This is a field based role in the Bath area. You will be part of a buddy system and paired with another colleague from the team. Coverage of other sites within varying Local Authorities such as South Hams, Torbay, Teignbridge and Plymouth is also a possibility during your working week.
Qualifications and Skills
* Ability to carry out cleaning, grounds maintenance and caretaking duties to a high standard.
* Confident with simple IT such as MS Office, and willing to learn and use repairs reporting systems and other necessary IT packages.
* Ability to work with minimal supervision.
* Ability to make decisions confidently in order to resolve issues and deliver excellent customer service.
* Applies a practical approach to problem solving taking practical steps where required in order to achieve successful outcomes for estate and customers.
* Ability to handle difficult situations calmly, professionally at all times taking proactive approach to avoiding confrontation.
* Demonstrable practical skills either in a work or home environment.
* Full, valid UK manual driving licence.
* Desirable: Previous experience of Estate Caretaking/Maintenance. A qualification and/or experience in Amenity Horticulture
CoS and Work Right Requirements
This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.
Benefits and Working Style
* Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
* Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
* Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
* Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
* Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
* Family Support: Policies designed to help you balance work and family life, including a new child payment.
* Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
* Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
* Giving Back: Up to four paid volunteering days a year to support our communities.
Equal Opportunity and Inclusion
LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
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