Job Description
REED is excited to help an amazing company in the NN9 area look for aDebt Controller, you will play a crucial role in managing the company’s financial health by ensuring timely debt collection and efficient resolution of queries. We will be looking for a candidate whose communication written and verbal is at a stronglevel and who can type to a quick speed while on the phone and under pressure.
Salary:- 24,000k
Location:-NN9
Shifts:- there are 3 different shifts for this role which will be explained when you have applied for the role. This company offers hybrid working.
Responsibilities
1. Debt Collection:
o Collect outstanding accounts within predetermined timelines.
o Prioritize and manage the debt collection process effectively.
2. Depot Support Function:
o Build, maintain, and enhance the depot support function for individually owned depots.
o Foster strong communication channels with depots and customers.
3. Query Resolution:
o Engage in direct telephone contact with depots and customers to resolve queries efficiently.
o Ensure a high level of customer satisfaction through effective communication.
4. Litigation Preparation:
o Assess accounts and prepare them for potential litigation, adhering to company policies.
o Collaborate with legal teams as necessary.
5. Smarter Working:
o Communicate proactively with team members, team leaders, and managers.
o Implement strategies for more efficient debt management.
Skills & Experience
* Prioritization Skills:
o Ability to manage daily workloads effectively.
o Thrive in a fast-paced office environment.
* Communication Skills:
o Excellent telephone communication skills.
o Tactful and persuasive in handling debt-related discussions.
* Organizational Skills:
o Exceptional attention to detail.
o Enjoy multitasking and maintaining a ‘hands-on’ approach.
* SAP Knowledge:
o Familiarity with SAP systems is desirable.
* Data Accuracy:
o Ability to input data accurately.
Benefits
Our client deeply value teamwork and recognize individual and team achievements. As part of our competitive benefits package, you’ll enjoy:
* Annual Bonus Opportunity
* Matched Contribution Pension Scheme
* 25 Days of Holiday with Bank holidays added on top
* Staff Discount onProducts
* Share Awards and Prize Draws
* Subsidized Gym Membership
* Modern Spacious Offices with Free Parking
If you have any further questions or need additional details regarding working hours please contact .
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