About us We are a busy accounts receivable team delivering an efficient and effective accounts receivable service to the city council and external customers. We work closely as a team to invoice and collect most of the non‑tax debt due to the council from individuals and businesses. This is a transactional finance role, our focus is on recovering money due to the council and supporting customers who are struggling to pay.
About you Successful candidate will have the following skills and experience:
* Enjoys working in a fast‑paced environment
* Good written and verbal communication skills
* Strong team work ethic, with the willingness to get stuck in
* Confident in dealing with people over the phone, on video calls and in person
* Strong customer service skills
* Excellent administration and organisational skills with the ability to prioritise workload
* Excellent attention to detail
* Reliable and flexible
* Able to use (and learn) how to use digital technology to meet the key outcomes of the role, including Finance software and Microsoft applications (Excel, Word, and Outlook)
* Understanding of the role of a transactional finance team within a large organisation
Role Profile
* Role Profile
#J-18808-Ljbffr