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Store Operations Coordinator (Hiring Immediately), Belfast
Client: Co-op
Location: Belfast, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description
Closing date: 09-05-2025
Customer Team Leader
Location: 150 Kings Road, Belfast, BT5 7EJ
Pay: £13.65 per hour
Contract: 18 hours per week + regular overtime, permanent, part-time
Working pattern: Varied shifts including early mornings, afternoons, late evenings, and weekends (to be discussed at interview)
Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!).
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
Role Overview
We’re looking for Customer Team Leaders to join our team at Co-op. As a colleague, you'll receive support to grow your career and enjoy benefits like 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare, and a 30% discount on Co-op products.
As a Customer Team Leader, you'll help lead the store team—coaching and supervising team members, deputising for the Store Manager, delivering excellent customer service, and performing store tasks like restocking and cleaning.
Our Values and Support
We do things differently. For over 175 years, we've focused on fairness for members and communities. We support your physical, mental, and financial wellbeing with market-leading policies, including support during life events.
Responsibilities
* Providing friendly, welcoming, and helpful service, managing store operations, and handling challenging situations.
* Developing your team's capabilities through coaching and fostering an inclusive culture.
* Ensuring store safety, legality, and full operation.
* Managing stock accuracy and diligence checks to enhance shopping experience.
* Supporting your store manager and leading HR processes.
* Introducing new products and services, encouraging feedback.
* Engaging with the local community and supporting community initiatives.
Candidate Profile
* Genuine care for customers and members.
* Ability to lead and support, with hands-on shop floor experience.
* Excellent people skills and relationship-building.
* Strong organisational and problem-solving skills.
* Desire to learn and develop leadership skills.
* Flexibility to work various shifts.
Why Join Co-op?
* Paid training and personal development support.
* 30% discount on Co-op products and 10% on other brands.
* Up to 10% employer pension contributions.
* Access to Wagestream for earning a percentage of pay early.
* 36 days holiday including bank holidays.
* Virtual healthcare services for you and your family.
* Employee assistance services, rotas shared three weeks in advance, cycle-to-work scheme.
Inclusive Workplace
We value diversity and welcome applications from everyone. We can make reasonable adjustments for candidates with disabilities and are part of the Disability Confident scheme. When you apply, indicate if you'd like to be considered under this scheme.
As part of the application, you'll complete two online assessments (~20 minutes). We reserve the right to close the vacancy early.
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