Overview
Applying a business partnering approach and working with our senior leaders within clinical and business directorates, the Senior Organisational Development Practitioner (SODP) will act as a key change leader and will draw on a deep and specialist understanding of organisation design and development philosophies, practice, methods and interventions to enhance and maximise the organisational health and effectiveness of Oxford University Hospitals. They will take lead responsibility across the whole lifecycle of the service strategy for both design and development plans and actions that deliver people centric change by adopting a systemic and systematic approach to optimising people, processes, systems and culture to deliver the OUH People Plan and overarching strategies. The successful candidate will also manage the EDI Team.
Responsibilities
1. Engage with stakeholders and clients at all levels within the organisation to build effective high challenge working relationships to enable the delivery of the People Plan and overarching strategies.
2. Analyse the OUH People Plan and business plans and the wider NHS system to determine priority OD interventions that will deliver the greatest return on investment and value for the taxpayer.
3. Work with high levels of autonomy to interpret and lead on OD needs and requirements across multiple service streams, directorates and programmes of change activity to optimise organisational effectiveness and support the delivery of the organisation's strategy.
4. Carry out highly complex/lead the evaluation of OD interventions, in conjunction with the client, using a range of quantitative and qualitative methods to drive insight into the effectiveness and impact of the intervention against agreed outcomes.
5. Work collaboratively with Leadership Teams and the broader leadership community, taking the lead of the organisational analysis of the strategy and development and implementation of interventions which deliver change and agreed service improvements.
6. Contribute to the development of the People Plan, develop OD objectives and plans required to enable prioritisation of work and deliver planned change and avoid the destabilisation of business-as-usual priorities/KPIs.
7. Utilise internal consulting models to diagnose, design and manage the implementation and evaluation of large scale highly complex OD interventions ensuring all programmes of work are contracted and agreed outcomes measured, monitored and evaluated to demonstrate value add and return on investment.
8. Carry out highly complex data analysis utilising a range of qualitative and quantitative evidence, data, information and intelligence from a range of internal and external sources to develop increased insight into the effectiveness and impact of the OD interventions to drive transformation and continuous improvement.
9. Monitor service budgets related to the delivery of OD priorities throughout the Trust, purchasing relevant supplies as necessary.
10. Support the creation of an environment that ensures stakeholders at all levels have opportunities to contribute to a vision that is clear, inspiring and understood.
11. Effectively communicate highly complex and controversial issues in a clear and engaging way, documenting agreed co-created contracted outcomes and the impact of all interventions.
12. Create, maintain and manage records to track progress through the consulting cycle and assist with a whole business view of interventions supporting the development of the organisation. Uphold boundaries and confidentiality, adopting an ethical approach to practice and record keeping.
13. Provide and contribute to the Programme risk management reporting mechanism clearly demonstrating risk mitigation, risk management and intervention and escalation where applicable.
14. Act as lead for assigned OD initiatives and major change programmes. As appropriate, support the Director of Culture, Leadership and OD on interventions for which they are the specified lead, keeping connected to the organisation at all levels.
15. Ensure effective engagement of relevant stakeholders including Senior Leaders throughout interventions, communicating highly complex and contentious information in a way that is timely, meaningful and appropriate to the audience.
16. Ensure appropriate development interventions are in place to support the transition of knowledge and skill and the development of capability to embed change.
17. Ensure organisation wide people processes meet business needs by designing OD intervention that ensures there is consistency of process in line with OUH Strategies and the OUH People Plan.
18. Ensure a people centric approach to change is fundamental to all change and transformation and lead by example in creating a culture of engagement through open and honest communication.
19. Proactively foster a "Thought Leadership" role researching and curating evidence, benchmarking practice from elsewhere and builds an active CPD community across the People and Communications Directorate and more widely throughout OUH.
20. Advise, shape and contribute to the development of the OUH Growing Stronger Together continuous staff engagement and involvement model.
21. Provide line management to the EDI Manager and EDI Coordinator. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to disclosure checks as required.
Qualifications and Criteria
Educated to master2s degree level (or equivalent) in a relevant discipline.
Evidence of continuous and recent CPD relevant to Organisational Development.
Desirable criteria
* CIPD Chartered Member
* Psychometric testing qualification
* Coaching Qualification; significant experience of Organisation Design and Development methodologies and approaches
* Effective business partnering, understanding the strategic context of the business
* Organisation design/redesign demonstrating whole system thinking and organisational effectiveness
* Building effective working relationships with internal and external clients
* Coaching and challenging leaders to cause behavioural change
* Designing and delivering leadership development programmes
* Evaluating and evidencing OD effectiveness
* Managing and leading change including culture change and large and complex projects; engages with stakeholders to generate commitment to goals
* Communicates using appropriate style, method and timing with colleagues across all levels and functions
* Champions work-based learning, self development and talent management to enhance organisational capability
* Able to influence others using evidence-based knowledge, modifying approach to deliver messages effectively
* Promotes resilience in the organisation by being open and honest about challenges and the actions required to address any unexpected developments
Technical Skills
* Considers the cumulative impact of implementing change on culture, structure, service and morale
* Encourages people to solve problems by empowering them to experiment, learn from, and share their experiences
* Enables people to take calculated risks for improved approaches and services
* Computer literate with experience of Microsoft Office; supports others to create stronger networks which enhance insight into stakeholders and drive improved and mutually beneficial outcomes
* Ensures that equality issues are considered for all business and policy changes within their area
* Demonstrates a high level of emotional intelligence to build trust and inspire others
* Aligned to the Trust Values
* Positive attitude to all tasks and stakeholders
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country and provides a wide range of general and specialist clinical services. It is a base for medical education, training and research. The Trust comprises four hospitals—the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
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