Administrator in fast paced FM Service team based at Heathrow Airport Administrator Location: Heathrow Airport, Hounslow, London Contract: Permanent – 40 hours a week Your new company Haysare delighted to be working with our client, one of the UK's biggest FacilitiesManagement and professional services company, looking after a large, diverse,blue-chip customer base, from banks and retailers, to hospitals, schools andgovernment offices. Our client has nearly 100,000 members of staff across over100 office locations and thousands of customers and services offered acrossthe country. Your new role Our client is looking for an organised and proactive Administrator to join their team at Heathrow Airport. You'll play a key role in supporting both Hard and Soft Services, ensuring smooth administration and compliance with processes and KPIs. This is a fast-paced role where attention to detail and strong communication skills are essential. What You'll Do: Manage all work orders across the Heathrow contract, ensuring timely completion. Support engineers, supervisors, and managers with service-related administration. Monitor upcoming and overdue work orders and escalate issues where needed. Run and interpret Power BI reports to track performance. Coordinate weekly meetings with operational supervisors. Raise and receipt purchase orders, check quotes, and assist with finance queries. Upload approved quotes and documentation into client systems (Maximo). Distribute new jobs promptly to engineers and subcontractors. Maintain a 60-day PM lookahead schedule for planned maintenance. Order and track uniforms, stationery, and deliveries. Answer calls professionally and take confidential meeting notes when required. Learn new systems and processes as they are introduced. What you'll need to succeed Strong administration skills with the ability to multitask in a busy environment. Excellent attention to detail and organisational skills. Knowledge of Excel, Maximo, Oracle, SAP, and Power BI. Understanding of health and safety practices. Ability to build positive relationships and communicate effectively. Experience in managing KPIs and deadlines What you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4763445