Job Summary
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Main duties of the job
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stocking of consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keepingthe kitchen area clean and tidy
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Processing Referrals
Any other duties requested by the Practice Manager
About Us
Greenhead Family Doctors is a husband-and-wife team based in central Huddersfield. We are a training practice with an experienced team of clinicians, care navigators and administrative staff who continually strive to improve the services we offer our practice population. We are dedicated to ensuring that our patients have access to the right healthcare professional, our trained care navigators are here to support and guide patients to the best clinician or service to help them. We support the NHS to promote access to general practice that both reflects the fast-paced modern world as well as being flexible to support the individual needs of patients.
Details
Date posted
09 February 2026
Pay scheme
Other
Salary
£12.90 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A
Job locations
15 Wentworth Street
Huddersfield
HD1 5PX
Job Description
Job responsibilities
The Duties And Responsibilities To Be Undertaken By Members Of The Practice Administration Team May Include Any Or All Of The Items In The Following List.Duties May Be Varied From Time To Time Under The Direction Of The Practice Manager, Dependent On Current And Evolving Practice Workload And Staffing Levels:
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stocking of consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Processing Referrals
Any other duties requested by the practice manager
Job description
Job responsibilities
The Duties And Responsibilities To Be Undertaken By Members Of The Practice Administration Team May Include Any Or All Of The Items In The Following List.Duties May Be Varied From Time To Time Under The Direction Of The Practice Manager, Dependent On Current And Evolving Practice Workload And Staffing Levels:
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stocking of consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Processing Referrals
Any other duties requested by the practice manager
Person Specification
Knowledge and Skills
Essential
Good interpersonal and communication skills
Desirable
Good IT skills
Qualifications
Essential
- Educated to GCSE level or equivalent
- Experience of working with the general public
- Strong IT skills
- Ability to work as a team member and autonomously
Desirable
- Experience of administrative duties
- Experience using SystmOne
Experience
Essential
Experience of working with the general public
Desirable
Experience of administrative duties
Experience of working in a GP surgery
Person Specification
Knowledge and Skills
Essential
Experience of working with the general public
Desirable
Experience of administrative duties
Experience of working in a GP surgery
Employer details
Employer name
Greenhead Family Doctors
Address
15 Wentworth Street
Huddersfield
HD1 5PX
Employer's website
(Opens in a new tab)
Employer details
Employer name
Greenhead Family Doctors
Address
15 Wentworth Street
Huddersfield
HD1 5PX
Employer's website
(Opens in a new tab)
LNKD1_UKTJ