Overview
This is an exciting opportunity to oversee our hire car operations within the We Buy Any Car (WBAC) department at BCA Logistics. We are seeking a candidate with proven hire car experience to ensure the smooth running of our fleet and deliver exceptional service to our customers.
Responsibilities
* Process hire car booking requests and manage a reservation system with third-party suppliers.
* Handle driver enquiries regarding vehicle availability, servicing, maintenance, collection, and delivery.
* Conduct regular checks on hire vehicles, including mileage and damage assessments, to avoid unnecessary costs.
* Provide monthly reports on vehicle servicing, mileage, and on/off-hire details to the Fleet team and third-party suppliers.
* Ensure all vehicles, including hire cars, are roadworthy and compliant with MOT, servicing, and maintenance requirements.
* Maintain an up-to-date audit of all hire and fleet vehicles.
* Maximise the use of hire vehicles by ensuring optimal deployment and addressing any underutilisation.
* Coordinate responses to vehicle breakdowns and other collection/delivery issues.
* Liaise with internal departments and external suppliers to resolve any driver-related concerns or complaints.
* Take proactive steps to reduce travel expenses and optimise driver assignments based on individual skills and customer requirements.
Qualifications
* Essential: Proven experience in hire car management or a similar role.
* Strong organisational skills and attention to detail.
* Excellent communication and problem-solving abilities.
* Ability to manage third-party relationships and ensure compliance with key regulations, including Benefit-in-Kind (B.I.K).
* Familiarity with managing vehicle audits and maintaining compliance with road safety standards.
Opportunity
If you have a background in hire car management and are looking to take the next step in your career, apply today to join our dynamic team at BCA Logistics!
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