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Principal Consultant - Technology & IT at Ivy Rock Partners
£60,000 per annum
Central London (2 days/week onsite, remainder remote)
Full time, permanent role
Professional/Membership Body
Key Responsibilities:
* Lead the development, improvement, and support of a major organisation's Salesforce platform
* Drive adoption and optimise the use of Salesforce across teams to help the organisation become more data-driven
* Act as the in-house Salesforce technical expert, overseeing implementation, integration, and support
* Define and design Salesforce application and data architecture
* Line manage the Junior Salesforce Developer and Salesforce Administrator
* Collaborate with Membership, Exams, Events, and third parties to ensure smooth CRM operations
* Lead on system upgrades, enhancements, and testing to maintain a stable and efficient platform
* Provide staff training and support to maximise Salesforce capability and data quality
* Set technical standards, coach team members, and review Salesforce releases for impact and opportunities
* Work with Product Owners, Business Analysts, and End Users to identify enhancements and troubleshoot issues
* Contribute to accurate project delivery estimates and support delivery through to implementation
* Design technical solutions based on business requirements and maintain project code in source control
* Oversee project risks and ensure on-time, high-quality delivery
* Support strategic IT and Digital planning and resource allocation
* Champion collaborative working across internal teams for seamless delivery of systems and services
Key requirements:
* Salesforce Administrator and Developer certifications (essential)
* Degree in Computer Science or related field
* 2+ years' experience in Salesforce project development
* Strong experience with Apex, Lightning Web Components, SOQL, Flows, and Salesforce APIs
* Proven ability to lead Salesforce projects and manage cross-functional relationships
* Strong understanding of multiple Salesforce modules such as Sales Cloud, Service Cloud, or Marketing Cloud
* Experience with data tools like Data Loader and DemandTools
* Confident in integration techniques including REST, SOAP, oAuth, and SSO
* Skilled in data manipulation, reporting, and dashboard design
* Comfortable working in DevOps environments with tools like GIT, Jenkins, and JIRA
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Staffing and Recruiting, Non-profit Organizations, and Hospitals and Health Care
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