Mode Search is proud to be partnering with a Luxury Fashion Brand to support them in the search for an Order Entry Coordinator.
A globally recognised luxury fashion house is looking for an Order Entry Coordinator to join its London headquarters. This role is ideal for a highly organised and detail-oriented professional with a passion for systems, process improvement, and team development.
The Role:
* Lead, support, and develop the Order Entry team to ensure accurate and timely order management
* Assign responsibilities, monitor performance, and support the professional development of team members
* Oversee all aspects of order entry and modification, including reorders, POs, shipping terms, and returns
* Collaborate with internal teams including Customer Service, Allocation & Shipping Planning, and Production to optimise order flow
* Ensure production teams have full visibility of orders to support timely planning and manufacturing
* Track inbound operations and proactively address any delays or bottlenecks in the supply chain
* Analyse order status, flag potential issues, and propose solutions to meet business targets
* Deliver clear, concise updates to the Customer Service Manager and cross-functional stakeholders
* Support system and process improvement initiatives and contribute to strategic projects across the wider team
Requirements:
* Minimum 3 years’ experience in a similar order management or operations coordination role
* Strong working knowledge of ERP systems (SAP, AS400) and Microsoft Excel
* Excellent attention to detail and data accuracy
* Proven team leadership skills with the ability to mentor and coordinate effectively
* Strong communication skills and the ability to work cross-functionally
* Fluent in English and Italian (both written and spoken)
* Analytical mindset, problem-solving abilities, and a proactive approach to improving performance
* Comfortable working in a fast-paced, high-volume environment
Location: Central London (hybrid) 4 days in the office, 1 day from home.
To apply, please send your CV to info@modesearch.co.uk or click the apply button.
Please note: due to high volumes of interest, only shortlisted candidates will be contacted.
We look forward to hearing from you!