Join to apply for the Cycles Workshop Technician role at Decathlon UK
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Join to apply for the Cycles Workshop Technician role at Decathlon UK
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International. Sports enthusiasts. Collaborative team members. Stronger together through our driving force to move people through the wonders of sports.
At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating sports products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation! As a Multisport Workshop Technician, you are one of the key reasons our customers come back to Decathlon. Your role is to provide a high level of diagnosis and timely repairs or services across a mix of sports products (circa 85% bikes) to meet the expectations of our customers. You’ll be helping customers extend the life of their sports products by keeping them performing like new for longer.
No day will be the same, as you diagnose, quote and repair products and provide the best experience for our customers. Our Workshops are the hub of sustainability in our stores - you will play an integral part in our collective mission of reducing our negative impact on the planet. As well as customer products you could be recycling and repairing defective sports products in the store before giving them a second life.
In a Nutshell, Your Responsibilities Will Include
Diagnosis of technical faults in customer products - and agreeing on the best solution with customersServicing and repair of customer products within your Decathlon Store
Ensuring that your customers have the best customer service experience
Stock management, ordering and control
Business performance analysis Who Are You?
* Someone looking to combine a passion for sport with work.
* A people person who is prepared to go the extra mile.
* Someone looking for a retail career with a difference
* Problem solver with excellent communication skills.
* Able to play as part of the team during the busiest times (weekends and holidays).
What will you benefit from?
* Career progression - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless!
* Profit sharing scheme - We’re one big international family who exclusively shares the profit we make with our employees.
* We play sport together and have regular team socials!
* Quarterly bonus scheme
* Permanent contracts with fair pay - We don’t believe in zero-hour contracts.
* Cycle to work scheme - 25% discount on a bike of your choice.
* 30% staff discount on our Decathlon products.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Sales
* Industries
Motor Vehicle Manufacturing
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