Role Overview
My Telford based company is currently recruiting for a Customer Service Administrator. The role reports to the Office Manager and is part of a small team handling orders over the phone and via email.
Salary: £26,000
Hours: Monday - Friday 9am-5pm
Annual leave: 20 days + bank holidays
Pension: Company pension scheme
Responsibilities
* Deal with queries and complaints from consumers via telephone and email.
* Provide administrative and customer support to the Sales Team.
* Handle sales and purchase order processing.
* Raise claims with factories for damaged/faulty goods.
* Perform any other tasks delegated by the Office Manager.
Qualifications & Skills
* Previous experience as an office administrator, office assistant or similar role.
* Good customer service skills.
* Ability to work on own initiative without instruction.
* Knowledge of MS Office.
* Confident, outgoing, and reliable.
* Excellent organisational skills.
* Good telephone manner.
* Ideally worked within a logistics role.
Application Process
We will consider your application and advise you if we can progress within 3 working days. If you do not hear from us within this time your details will not be retained. If you are not successful on this occasion please continue to apply to future roles we advertise.
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