Service Manager - Cardiology
The closing date is 19 April 2026
Make a real difference to cardiac care for our local population.
This is a high‑impact leadership role at the heart of one of the Trust’s key clinical services. As Service Manager for Cardiology you will drive the operational performance and future development of cardiology services at The Princess Alexandra Hospital NHS Trust. Working closely with the Clinical Lead, Matron, senior clinicians and the General Manager you will ensure services are safe, efficient and truly patient‑centred across the entire cardiology pathway, from outpatients and diagnostics through to interventional care, inpatient flow and community interfaces.
Main duties of the job
You will be a visible and credible leader, working at the heart of the cardiology service and building strong, trusted relationships with clinicians and senior leaders. Acting as the bridge between clinical and operational teams you will provide clear direction, maintain grip on performance and keep the service focused on delivering excellent patient outcomes.
Using data, insight and sound judgement you will anticipate challenges, drive improvement and make confident decisions in a complex and fast‑moving environment. You will play a central role in shaping the future of cardiology services, leading workforce and medical job planning, supporting teams through change and contributing to service transformation and system‑wide collaboration to improve access, reduce variation and deliver sustainable care.
About us
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate and high‑quality services.
We are part of the Neighbourhood Wave, a national programme that is changing how care is delivered by focusing on prevention, early support and more joined‑up services across health, social care and the voluntary sector. This means we work more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
We are a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Job responsibilities
* Lead the day‑to‑day operational management of cardiology services, ensuring safe, high‑quality and patient‑focused care
* Deliver and maintain performance against RTT, diagnostics, cancer and access standards, driving timely recovery actions where required
* Lead capacity and demand planning to maximise clinic utilisation, diagnostic capacity and workforce effectiveness
* Coordinate and support consultant and SAS doctor job planning, ensuring accuracy, compliance and alignment to service need
* Provide leadership to administrative and clinical support teams, supporting workforce planning, recruitment, retention and development
* Manage the cardiology budget, contributing to cost improvement programmes and robust business cases for service development
* Maintain strong clinical governance, supporting incidents, risks, complaints, audits and compliance with national guidance
* Lead and contribute to service transformation, pathway redesign, elective recovery and digital innovation
* Work collaboratively with Integrated Care System partners to improve access, reduce variation and strengthen cardiology provision for the local population
Person Specification
Qualifications
* Educated to a master’s degree level or equivalent qualifications or experience
* Recognised post‑graduate management qualification or equivalent experience
* Evidence of continued professional development
Experience
* Proven general and operational management experience, including the management of a large multidisciplinary group of staff, part of which has been in the NHS
* A proven record of success in managing significant operational/strategic change whilst also developing and maintaining the provision of a high‑quality service, within a clinical setting, with multidisciplinary teams
* Experience of team working and building and maintaining effective working relationships in a multidisciplinary environment
* Experience of working with external organisations (ICB, Primary Care, Local Authority, Community Services, Voluntary Sector)
* Experience in managing quality/clinical audit/clinical governance/risk management issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be required to check for any previous criminal convictions.
Employer name
The Princess Alexandra Hospital NHS Trust
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