We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as a Senior Analytics Manager and you'll be a big part of this.
Responsibilities
* Shape and champion the vision and strategic direction for analytics across B&Q's core business functions, ensuring alignment to business priorities and measurable outcomes.
* Build strong partnerships with leaders across multiple core business functions to understand challenges, influence priorities, and identify where analytics can drive performance and efficiency.
* Lead the shift towards product-oriented, reusable analytics assets, ensuring existing solutions are scaled and repurposed where appropriate to avoid duplication, accelerate delivery, and drive long-term business value.
* Develop the roadmap for future analytical capability, working with the Head of Analytics & Data Science to define resourcing needs, delivery models, and governance standards.
* Identify the data sources required to unlock priority analytical use cases, and work with Data Enablement to shape, refine and prioritise the development of data products that support cross-functional value delivery.
* Lead the delivery of high-quality, actionable analysis that informs strategic and operational decisions.
* Build and lead a high-performing analytics team, creating a culture of growth, collaboration, and delivery excellence.
* Champion modern tooling and delivery practices (e.g. Databricks, Power BI, Azure/AWS/GCP etc) to ensure analytics is scalable, secure, and efficient.
* Collaborate closely with Data Science, Data Visualisation & Automation, and Product Management to deliver joined-up, end-to-end analytical solutions.
* Coach, mentor and challenge analysts, improving the team's technical depth, business understanding, and commercial impact.
* Lead the change in how analytics is understood and adopted across the business, influencing mindsets, embedding new ways of working, and ensuring teams are supported through the transition to a data-led culture.
* Embed strong governance and quality standards, ensuring analytical outputs are reliable, well-documented, and repeatable.
* Play a visible leadership role across B&Q and the wider Kingfisher data community, sharing best practice and driving a joined-up approach to analytical delivery.
* Champion data literacy across the organisation, helping business teams become more confident in interpreting and using data.
* Stay up to date with external trends and best practices to ensure B&Q's analytics capabilities remain modern and commercially relevant.
Qualifications
* Significant experience leading analytics teams and defining analytical strategy within a complex organisation, ideally in retail, or a similar data-rich environment.
* Proven track record of delivering business impact through analytics, from diagnostic insight to predictive or optimisation-based work.
* Strong technical grounding, able to guide and review analytical work, with proficiency in SQL and working knowledge of Python.
* Experience operating within modern cloud data environments (for example Databricks), understanding how data is accessed, transformed and deployed for analytics at scale.
* Experienced in modern, agile analytics delivery using version control, CI/CD, and cloud-based toolings.
* Strong stakeholder management and influencing skills, able to translate analytical findings into clear, actionable business narratives.
* Demonstrated ability to lead, coach and develop managers and analysts, building a high-performance culture.
* Commercially minded, strategic, and comfortable operating through ambiguity to set direction and deliver tangible results.
* Strong consultative skills, able to work with senior stakeholders to understand business problems, shape the analytical approach, and ensure solutions are adopted and deliver measurable value.
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
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