Join to apply for the Claims Administrator Secretary role at Adjusting Appointments Limited.
An experienced Property Claims Administrator is required by a renowned Global Loss Adjusters to join their International Claims team, providing full administration/secretarial support to a Senior Adjuster and the team.
This is a remote working role with occasional attendance at Head Office in London, or it can be offered on a hybrid basis based in central London.
Key Responsibilities
1. Reporting to the Senior Claims Coordinator and Senior Adjuster, support the team with administration and secretarial tasks to enhance efficiency in handling International Claims, including Commercial Property and Liability.
2. Manage new claims by receiving instructions, issuing acknowledgements, setting up files, and conducting risk screening and triaging.
3. Assist with the entire lifecycle of claims, supporting diary management and proactive claim resolution.
4. Oversee Adjuster caseloads as needed, liaising with insured parties, insurers, brokers, and stakeholders to ensure excellent customer service.
5. Help produce and type technical reports via dictation within set timelines, ensuring compliance with time reporting and billing, and issuing invoices.
About You
* Previous or current experience in Insurance Claims is essential.
* Experience in typing complex reports via dictation is essential.
* Organized with the ability to manage workload independently.
* Excellent communication skills, both verbal and written.
* Strong relationship management skills to build good working relationships with colleagues and third parties.
* Ability to work effectively in a high-pressure, busy environment.
* Proficient in Word, Excel, and familiar with various systems.
* Able to exceed targets and meet deadlines.
Salary and Benefits
* Competitive annual salary.
* Working hours: Monday to Friday, 9:00 am - 5:00 pm.
* 25 days holiday plus bank holidays.
* Healthcare scheme, pension (8% employer, 2% employee), life assurance, and health insurance.
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